Field IT Systems Engineer

ASM Research, An Accenture Federal Services Company; Hartford (CT); On-site; USD 59,000 - 80,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, Hartford, CT, seeks an IT Systems Administrator to monitor and support multi-discipline IT infrastructures. The role includes Windows servers, cloud components, and storage systems to ensure reliable operations.

The candidate will troubleshoot complex issues, perform backups, maintain OS/software, and help design new platforms while documenting procedures. Collaboration across teams is required.

Qualifications

• Bachelor's degree in IT / CS or related field or equivalent experience.
• 4-6 years in information technology, systems administration or related field.
• Ability to analyze, troubleshoot and resolve complex system problems.
• Ability to plan and coordinate deployment of new technology.
• Effective written and spoken communication with non-technical staff.

Responsibilities

• Monitors and supports IT infrastructures.
• Troubleshoots and resolves complex problems with minimal supervision.
• Administers, tests, and maintains operating systems and software.
• Schedules, performs, and monitors system backups and data recoveries.
• Plans and designs new platforms and integrates new technologies.

Skills

Troubleshooting

Communication skills

Customer service

Cloud infrastructure

Networking basics

Education

Bachelor's degree in Information Technology / Computer Science or related field

Tools

Microsoft Windows

Windows Servers

Office365

SharePoint

Teams

Cloud infrastructure

Storage technology

Job description

ASM Research, An Accenture Federal Services Company, Hartford, CT, seeks an IT Systems Administrator to monitor and support multi-discipline IT infrastructures. The role includes Windows servers, cloud components, and storage systems to ensure reliable operations.

The candidate will troubleshoot complex issues, perform backups, maintain OS/software, and help design new platforms while documenting procedures. Collaboration across teams is required.