Senior IT Field Technician IV — Onsite & Field Support

Quanta Power Solutions; Birmingham (AL); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly Pay

Health Coverage

401(k)

Paid Time Off

Professional Development

Resumo da oferta

Quanta Power Solutions is seeking an IT Field Technician IV to provide onsite support for corporate offices, construction sites, and power projects. You will install, maintain, and troubleshoot IT hardware, software, and network connectivity in field and office environments.

The role requires independent problem solving, strong customer service, and willingness to travel about 50% to project sites. A high school diploma is required, with an Associate degree preferred in IT.

Qualificações

• 7+ years of IT support, desktop support, or field services experience.
• Experience with Windows 10/11, Microsoft 365, and business-critical applications.
• Strong troubleshooting skills with minimal supervision.
• Able to travel to project locations up to 50% of the time.

Responsabilidades

• Install, configure, and support desktops, laptops, tablets, mobile devices, printers, and peripherals.
• Provide onsite and remote end-user support for hardware, software, and connectivity issues.
• Assist with deployment and maintenance of network equipment (switches, WAPs, firewalls).
• Perform workstation setup, imaging, software installations, and user provisioning.
• Maintain IT asset inventory and documentation of support activities.
• Support technology rollouts, relocations, and infrastructure projects.

Conhecimentos

IT support

Networking

Endpoint devices

Windows 365

Troubleshooting

Formação académica

Associate degree in IT

High school diploma

Ferramentas

Cisco Meraki

Firewalls

Descrição da oferta de emprego

Quanta Power Solutions is seeking an IT Field Technician IV to provide onsite support for corporate offices, construction sites, and power projects. You will install, maintain, and troubleshoot IT hardware, software, and network connectivity in field and office environments.

The role requires independent problem solving, strong customer service, and willingness to travel about 50% to project sites. A high school diploma is required, with an Associate degree preferred in IT.