Senior IT Field Support Technician - Tier 2/3

DUIT; Maryland; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salaries

Health/Dental/Vision Insurance

Excellent 401K plans

11 Paid Holidays & PTO

Educational Reimbursement

Advancement opportunities

Job summary

Davis Unlimited Information Technologies, Inc. (DUIT) seeks skilled Hardware Technicians with 4+ years of experience to support workstations, servers, printers, and teleconferencing equipment across Maryland locations.

You will install, configure, and troubleshoot hardware, manage site configurations, and train staff on hardware use. The role requires CWIP compliance (A+/Net+/Sec+), strong Windows and AD familiarity, and the ability to work 6am–6pm shifts with occasional lifting up to 50 pounds.

Qualifications

• Must be CWIP compliant with A+, Net+, or Sec+ certificates.
• Experience with hardware installation, repair, and diagnostics.
• Strong familiarity with Windows OS and AD environments.

Responsibilities

• Install, repair and troubleshoot computer hardware and peripherals.
• Install Windows, software, antivirus, and patches; manage configurations.
• Read technical manuals and schematics to support hardware deployment.
• Provide remote end-user support and on-site service as needed.
• Maintain and test workstations, servers, printers, and related equipment.

Skills

CWIP Compliant

A+

Net+

Sec+

Education

High school/GED + 4 years experience

Associate degree in technical field +2 years

Bachelor’s degree in technical field

Tools

Windows 7/10

Active Directory

Microsoft Office

Job description

Davis Unlimited Information Technologies, Inc. (DUIT) seeks skilled Hardware Technicians with 4+ years of experience to support workstations, servers, printers, and teleconferencing equipment across Maryland locations.

You will install, configure, and troubleshoot hardware, manage site configurations, and train staff on hardware use. The role requires CWIP compliance (A+/Net+/Sec+), strong Windows and AD familiarity, and the ability to work 6am–6pm shifts with occasional lifting up to 50 pounds.