Cabling Cross Connect Specialist

DUIT; Maryland; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Dental Benefits

Vision Benefits

401K Plans

Recognition and Incentives

Job summary

Join a forward-thinking company that values your contributions! As a hardware technician, you'll be part of an innovative IT team, tackling network maintenance and troubleshooting challenges. With competitive salaries and a supportive work environment, you'll have opportunities for advancement and recognition for your hard work. This role offers the chance to work with cutting-edge technology while ensuring network reliability and performance. If you're ready to make a difference in a dynamic setting, this position is perfect for you!

Qualifications

• 2+ years of experience in network maintenance and troubleshooting.
• Ability to read technical manuals and schematics.

Responsibilities

• Perform maintenance and sustainment of existing networks.
• Identify and resolve network issues using various tools.
• Document results and communicate issues effectively.

Skills

Network Maintenance

Problem-Solving

Technical Documentation

Analytical Skills

Communication Skills

Time Management

Education

Associate's degree in Engineering Technology

Tools

Network Analyzers

WAN Test Equipment

Network Simulators

Microsoft Office

Job description

We are on several winning teams... Come join us! Our work environment is limitless, you matter to us, your great work will be recognized, and there are many opportunities for advancement. Davis Unlimited Information Technologies, Inc (DUIT) seeks you! We have immediate openings for hardware technician(s). We are looking for the best and brightest hardware technicians with 2 or more years of experience to join our innovative information technology team. Positions are located in various parts of Maryland, such as Columbia.

Responsibilities include:

1. Performing maintenance and sustainment of existing networks.
2. Identifying and correcting network issues.
3. Resolving routine network problems using network analyzers, WAN test equipment, and network simulators.
4. Monitoring data or voice system networks for messages, alarms, or issues.
5. Activating scripts during alarms or issues.
6. Confirming message accuracy and determining problem severity.
7. Initiating appropriate resolutions and troubleshooting using scripts and routine procedures.
8. Researching issues to determine if they can be resolved with predefined procedures.
9. Documenting results and communicating issues and actions taken.
10. Executing scheduled maintenance routines.
11. Identifying and resolving issues or escalating when necessary.
12. Managing network lines according to schedules.
13. Performing first- and second-level problem determination.
14. Interfacing with users and network vendors.
15. Following detailed work instructions.

Why work for us?

• No red tape!
• Competitive salaries
• Health, Dental, Vision Benefits
• Excellent 401K plans
• Limitless environment where you matter
• Recognition and incentives for outstanding work
• Opportunities for advancement

Davis Unlimited Information Technologies, Inc. (DUIT) is a woman-owned, minority-owned small business specializing in IT consulting. We offer competitive salaries and benefits, and are an equal opportunity employer. Learn more at https://www.duit.us. Follow us on LinkedIn, Twitter, and Facebook. We do things differently—contact us to find out how... Together, we can DUIT!

Minimum Requirements:

• Active high-level authorization to view nondisclosed information, requiring an investigative screening exam.
• Verification of provided information and a security background check are required.

What You Will Get to Do:

• Experience with installation and configuration of network devices.
• Ability to read technical manuals and schematics.
• Proficiency in Microsoft Office applications.
• Effective time and priority management skills.
• Ability to work remotely with end-users.
• Excellent analytical, problem-solving, and communication skills.
• Must be able to drive a company vehicle.
• Availability for an 8-hour shift between 6am and 6pm.
• Ability to lift up to 50 pounds and perform physical tasks such as carrying, pushing, pulling, and working in tight spaces.

Qualifications:

• Minimum of 2 years of experience in programs of similar scope.
• Associate's degree in engineering technology or equivalent experience.