Senior IT Business Lead Analyst - Fraud & Authorization

Citigroup Inc.; Irving (TX); On-site; USD 115,000 - 172,000; Full time

Job summary

Citigroup Inc. seeks a highly skilled IT Business Lead Analyst to drive delivery and technology enablement across the Authorization & Fraud domain supporting the U.S. Consumer Credit Cards business.

You will partner with business and technology teams to translate complex requirements into scalable solutions and lead cross-functional efforts from concept through implementation. The ideal candidate has deep experience in application development, systems analysis, and business analysis, with strong

Qualifications

• 6-10 years of experience in application development, systems analysis, technical business analysis, or related technology disciplines.
• Strong application development and engineering background with the ability to understand, evaluate, and influence technical architectures and solution designs.
• Proven experience gathering, documenting, and managing complex business, functional, and technical requirements.
• Extensive experience analyzing systems, business processes, data models, workflows, and integrations.
• Demonstrated ability to successfully lead and deliver complex technology initiatives in a fast-paced environment.
• Subject Matter Expert (SME) in one or more areas of application development, systems analysis, or technology solution delivery.
• Strong understanding of Software Development Life Cycle (SDLC), Agile methodologies, and modern technology delivery practices.
• Ability to manage competing priorities and adapt quickly to changing business needs and strategic objectives.
• Excellent analytical, problem-solving, and critical-thinking capabilities.
• Strong leadership, stakeholder management, facilitation, and project coordination skills.
• Exceptional written and verbal communication skills, with the ability to effectively communicate across technical and non-technical audiences.
• Experience within financial services, credit card, acquisitions, risk, or customer lifecycle management domains is preferred.

Responsibilities

• Partner with business stakeholders, product owners, architects, developers, and technology leadership to align business objectives with technology solutions.
• Lead the elicitation, analysis, documentation, and validation of complex business, functional, and technical requirements.
• Identify and drive system enhancements that support new products, regulatory requirements, process improvements, and strategic business initiatives.
• Analyze complex business processes, system workflows, data flows, and integration requirements to develop scalable and sustainable solutions.
• Serve as the primary liaison between business and technology teams, ensuring requirements are accurately translated into technical designs and implementation plans.
• Provide technical leadership and expertise in application development, systems analysis, and solution design while ensuring alignment with enterprise architecture standards and best practices.
• Apply knowledge of application architecture, infrastructure, development methodologies, and business processes to drive successful project outcomes.
• Contribute to and promote standards for development, testing, implementation, and production support processes.
• Lead and support application systems analysis efforts across cross-functional technology teams and multiple concurrent initiatives.
• Resolve complex, high-impact issues through detailed analysis, sound judgment, and innovative problem-solving.
• Manage project priorities, dependencies, risks, and stakeholder expectations to support successful execution and delivery.
• Serve as a subject matter expert and trusted advisor, providing guidance and mentorship to analysts, developers, and project teams.
• Assess and proactively manage technology, operational, and business risks associated with project delivery.
• Ensure adherence to applicable policies, standards, regulatory requirements, and control frameworks.
• Demonstrate sound decision-making, transparency, and accountability while effectively escalating and managing risks, issues, and dependencies.

Skills

Application development

Systems analysis

SDLC & Agile

Stakeholder management

Leadership

Education

Bachelor's degree or equivalent

Master's degree

Job description

Citigroup Inc. seeks a highly skilled IT Business Lead Analyst to drive delivery and technology enablement across the Authorization & Fraud domain supporting the U.S. Consumer Credit Cards business.

You will partner with business and technology teams to translate complex requirements into scalable solutions and lead cross-functional efforts from concept through implementation. The ideal candidate has deep experience in application development, systems analysis, and business analysis, with strong