Senior IT BA: Salesforce/nCino, Agile Stakeholder Lead

Wintrust Financial Corp; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

401(k) with company match

FSA

Employee Stock Purchase Plan

Job summary

Wintrust Financial Corporation seeks a Senior IT Business Analyst to translate business needs into functional and technical requirements for Salesforce CRM and nCino loan origination. You will partner with business, product, and technology teams in an Agile environment, owningand shaping user stories throughout the SDLC.

The role emphasizes strong communication, stakeholder management, and leadership within a Scrum team, coordinating multiple priorities and delivering high-quality solutions.

Qualifications

• 5-10 years of experience in a financial services environment coordinating business, functional, and technical requirements and/or managing initiatives across large, cross-functional teams, programs, or projects.
• 3+ years of experience working with the Salesforce CRM platform.
• 3+ years of experience working with the nCino Loan Origination System.
• 3+ years of experience with JIRA and demonstrated experience working within an Agile/Scrum environment, including creating and managing user stories throughout the SDLC.
• Strong leadership, stakeholder management, facilitation, organizational, time management, and written and verbal communication skills.
• Advanced knowledge of IT and business operations; experience with Confluence, Microsoft 365, Visio, and/or Azure DevOps preferred.
• Salesforce Administrator, Salesforce Business Analyst, and/or Scrum Master Certifications, a plus.

Responsibilities

• Gather, analyze, document, and translate business needs into clear functional and technical requirements.
• Create, refine, prioritize, and manage JIRA user stories throughout the SDLC.
• Support Salesforce and nCino initiatives, including workflow and process enhancements, requirements definition, testing, implementation, and ongoing improvements.
• Participate in daily standups, backlog refinement sessions, sprint retrospectives, testing activities, and other Scrum ceremonies.
• Build relationships with stakeholders, communicate project status and roadblocks, and manage expectations.
• Coordinate multiple projects and initiatives while meeting deadlines with attention to detail.
• Provide leadership within the BA team and contribute to evolving team practices.

Skills

Leadership

Stakeholder management

Communication

Agile/Scrum

Tools

JIRA

Confluence

Microsoft 365

Visio

Azure DevOps

Job description

Wintrust Financial Corporation seeks a Senior IT Business Analyst to translate business needs into functional and technical requirements for Salesforce CRM and nCino loan origination. You will partner with business, product, and technology teams in an Agile environment, owningand shaping user stories throughout the SDLC.

The role emphasizes strong communication, stakeholder management, and leadership within a Scrum team, coordinating multiple priorities and delivering high-quality solutions.