Senior IT Business Analyst - Logo

Wintrust Financial Corp; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental

Vision

Life insurance

401(k) with company match

FSA

Employee Stock Purchase Plan

Job summary

Wintrust Financial Corporation seeks a Senior IT Business Analyst to translate business needs into functional and technical requirements for Salesforce CRM and nCino loan origination. You will partner with business, product, and technology teams in an Agile environment, owningand shaping user stories throughout the SDLC.

The role emphasizes strong communication, stakeholder management, and leadership within a Scrum team, coordinating multiple priorities and delivering high-quality solutions.

Qualifications

• 5-10 years of experience in a financial services environment coordinating business, functional, and technical requirements and/or managing initiatives across large, cross-functional teams, programs, or projects.
• 3+ years of experience working with the Salesforce CRM platform.
• 3+ years of experience working with the nCino Loan Origination System.
• 3+ years of experience with JIRA and demonstrated experience working within an Agile/Scrum environment, including creating and managing user stories throughout the SDLC.
• Strong leadership, stakeholder management, facilitation, organizational, time management, and written and verbal communication skills.
• Advanced knowledge of IT and business operations; experience with Confluence, Microsoft 365, Visio, and/or Azure DevOps preferred.
• Salesforce Administrator, Salesforce Business Analyst, and/or Scrum Master Certifications, a plus.

Responsibilities

• Gather, analyze, document, and translate business needs into clear functional and technical requirements.
• Create, refine, prioritize, and manage JIRA user stories throughout the SDLC.
• Support Salesforce and nCino initiatives, including workflow and process enhancements, requirements definition, testing, implementation, and ongoing improvements.
• Participate in daily standups, backlog refinement sessions, sprint retrospectives, testing activities, and other Scrum ceremonies.
• Build relationships with stakeholders, communicate project status and roadblocks, and manage expectations.
• Coordinate multiple projects and initiatives while meeting deadlines with attention to detail.
• Provide leadership within the BA team and contribute to evolving team practices.

Skills

Leadership

Stakeholder management

Communication

Agile/Scrum

Tools

JIRA

Confluence

Microsoft 365

Visio

Azure DevOps

Job description

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Why join us?

An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 12 years) and Employee Recommended award by the Globe & Mail (past 6 years). Competitive pay and discretionary or incentive bonus eligible. Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few. Promote from within culture.

Position Overview

The Senior IT Business Analyst serves as a key liaison between business stakeholders, product teams, and technology partners, helping translate business needs into functional and technical requirements that support successful technology solutions. This role will have a strong focus on the Salesforce CRM platform and nCino Loan Origination System within an Agile environment. The Senior IT Business Analyst will partner closely with stakeholders to understand business needs, define and manage requirements, create and maintain user stories, and support solutions throughout the Software Development Life Cycle (SDLC). The position requires strong communication, relationship management, project management, and analytical skills, along with the ability to manage multiple priorities and provide leadership within a cross‑functional Scrum team.

What You’ll Do

• Partner with business, product, and technology stakeholders to gather, analyze, document, and translate business needs into clear functional and technical requirements.
• Create, refine, prioritize, and manage JIRA user stories throughout the SDLC while following Agile and Scrum methodologies.
• Support Salesforce and nCino initiatives, including workflow and process enhancements, requirements definition, testing, implementation, and ongoing improvements.
• Participate in daily standups, backlog refinement sessions, sprint retrospectives, testing activities, and other Scrum team ceremonies.
• Build and maintain strong relationships with business stakeholders, proactively communicate project status and roadblocks, and effectively manage expectations.
• Coordinate multiple projects and initiatives simultaneously while meeting deadlines and maintaining a high level of attention to detail.
• Provide leadership within the Business Analyst team by helping coordinate work, supporting other BAs, identifying process improvements, and contributing to the continued development of team practices.

Qualifications

• 5-10 years of experience in a financial services environment with an emphasis on coordinating business, functional, and technical requirements and/or managing initiatives across large, cross-functional teams, programs, or projects.
• 3+ years of experience working with the Salesforce CRM platform.
• 3+ years of experience working with the nCino Loan Origination System.
• 3+ years of experience with JIRA and demonstrated experience working within an Agile/Scrum environment, including creating and managing user stories throughout the SDLC.
• Strong leadership, stakeholder management, facilitation, organizational, time management, and written and verbal communication skills, with the ability to effectively communicate with both technical and non-technical audiences.
• Advanced knowledge of IT and business operations; experience with tools such as Confluence, Microsoft 365, Visio, and/or Azure DevOps preferred.
• Salesforce Administrator, Salesforce Business Analyst, and/or Scrum Master Certifications, a plus.

Benefits

• Medical Insurance
• Dental
• Vision
• Life insurance
• Accidental death and dismemberment
• Short-term and long-term Disability Insurance
• Parental LeaveEmployee Assistance Program (EAP)
• Traditional and Roth 401(k) with company match
• Flexible Spending Account (FSA)
• Employee Stock Purchase Plan at 5% discount
• Critical Illness Insurance
• Accident Insurance
• Transportation and Commuting Benefits
• Banking Benefits
• Pet Insurance Compensation

The estimated salary range for this role is $85,000.00 - $110,000.00, along with eligibility to earn an annual bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills and experience.

Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

Wintrust may collect personal information from you in connection with the application process. Wintrust complies with the California Consumer Privacy Act of 2018, and its policy may be found here Click here for Equal Opportunities.