Platform Analyst & Scrum Master - Salesforce/nCino

Rockland Trust; Massachusetts; On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

401(k) plan

Paid vacation

Tuition assistance

Job summary

Rockland Trust is seeking an Application Platform Analyst focused on Salesforce and nCino to serve as Platform Analyst and Scrum Master. You will drive Agile delivery, manage backlogs, and coordinate across vendors, partners, and technology teams to deliver scalable, compliant platform solutions.

The role requires hands-on platform administration, requirements gathering, and DevOps collaboration, with a strong emphasis on governance, risk, and regulatory alignment.

Qualifications

• 3–5 years of experience with Salesforce and nCino.
• Exposure to Agile/Scrum practices; Scrum Master or facilitation experience a plus.
• Working knowledge of Salesforce/nCino administration (configuration, data, security).
• Familiarity with DevOps tools (Copado preferred) or similar CI/CD platforms.
• Experience gathering requirements and translating them into user stories.
• Strong communication skills across business and technical teams.

Responsibilities

• Drive Agile delivery across platform-specific Agile teams, including stand-ups, sprint planning, and retrospectives.
• Coordinate with business partners to manage Salesforce and nCino backlogs, user stories, and sprint priorities.
• Collaborate with vendors, architecture, and technology stakeholders to gather requirements and define project timelines.
• Contribute to DevOps and release processes using Copado (CI/CD, deployments, version control).
• Ensure solutions align with data governance, risk, and compliance standards.
• Participate in business process mapping and identify platform enhancement opportunities.
• Support regulatory, risk, and audit processes with required data and documentation.

Skills

Salesforce

nCino

Agile/Scrum

Requirements gathering

Communication

Tools

Copado

CI/CD

Job description

Rockland Trust is seeking an Application Platform Analyst focused on Salesforce and nCino to serve as Platform Analyst and Scrum Master. You will drive Agile delivery, manage backlogs, and coordinate across vendors, partners, and technology teams to deliver scalable, compliant platform solutions.

The role requires hands-on platform administration, requirements gathering, and DevOps collaboration, with a strong emphasis on governance, risk, and regulatory alignment.