Senior IRIS Operations Leader

Molina Healthcare, Inc.; Wisconsin; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Benefits package

Job summary

Molina Healthcare, Inc. in Wisconsin seeks a senior administrative professional to support the IRIS program operations, handling referrals, enrollments, eligibility, authorizations, and related clerical tasks.

You will assist data entry and tracking in DHS IT systems, SharePoint and Power BI, respond to emails, manage calls, analyze workflows, and help implement improvements while ensuring HIPAA compliance and high accuracy in daily activities.

Qualifications

• At least 2 years of administrative/health care experience, preferably with IRIS program knowledge.
• Bachelor’s degree in a related field or commensurate experience.
• Strong customer service, organizational, and time-management skills.
• Ability to adhere to HIPAA regulations and maintain confidentiality.
• Analytical, problem-solving, and data-entry abilities.
• Proficient with Microsoft Office and related software (SharePoint, Power BI).

Responsibilities

• Provide senior administrative support for referrals, enrollments, eligibility, and authorizations for Wisconsin IRIS.
• Support data entry and tracking in DHS IT systems, SharePoint, and Power BI.
• Respond to emails from coworkers, providers, and partner agencies.
• Manage phone queues and assist with calls and outreach.
• Analyze workflows, suggest improvements, and help implement changes.
• Manage projects and collaborate with teams and providers to meet program goals.

Skills

Customer service

Organizational skills

Time management

Analytical skills

Data entry

Written and verbal communication

Microsoft Office proficiency

Education

Bachelor's degree or commensurate experience

Tools

SharePoint

Power BI

Microsoft Office

Job description

Molina Healthcare, Inc. in Wisconsin seeks a senior administrative professional to support the IRIS program operations, handling referrals, enrollments, eligibility, authorizations, and related clerical tasks.

You will assist data entry and tracking in DHS IT systems, SharePoint and Power BI, respond to emails, manage calls, analyze workflows, and help implement improvements while ensuring HIPAA compliance and high accuracy in daily activities.