Senior Internal Communications Strategist (AI-Driven)

Coinbase, Inc.; Jefferson City (MO); Hybrid; USD 206,000 - 242,000; Full time

Job summary

Coinbase, Inc. is seeking a Senior Internal Communications Manager to lead messaging for executive stakeholders and scale communications for a globally distributed, remote workforce.

You will partner with executives, shape the internal narrative, and drive change with AI-enabled tools, while maintaining human oversight. You will craft strategies that reinforce the company mission and culture, develop scalable processes, and support company-wide events, ensuring communications are precise,

Qualifications

• 10+ years in internal, external, or corporate communications.
• Excellent written and verbal communication with clarity and brevity.
• Executive presence with experience partnering with senior leaders on comms initiatives.
• Experience using AI tools to accelerate and improve communications with human oversight.
• Ability to adapt to rapid organizational change and distributed teams.
• Crypto enthusiasm and willingness to develop fluency in the space.

Responsibilities

• Define and own the internal communications strategy for your portfolio of stakeholders, serving as a trusted advisor to senior leaders on messaging, approach, timing, etc.
• Ensure employees have the information and context they need to do their job.
• Create and improve systems, including AI-powered tools and workflows, that scale communications across a globally distributed, remote workforce.
• Measure the effectiveness of communications programs, leveraging data for continuous improvement
• Develop a deep understanding of the company mission, strategy, and culture to reinforce in all communications.
• Proactively identify and implement AI-native approaches to internal communications, from content creation and personalization to measurement and feedback loops, raising the bar for what the function can deliver at scale.
• Support and execute org or company-wide live events (i.e. drafting talking points, advising on event flow and structure, preparing speakers, etc.).
• Partner with your Internal & External Comms teammates to drive proactive/reactive communications and coordinate internal issues management.

Skills

Internal communications

Executive presence

AI in communications

Stakeholder influence

Written communication

Verbal communication

Cross-functional collaboration

Remote collaboration

Job description

Coinbase, Inc. is seeking a Senior Internal Communications Manager to lead messaging for executive stakeholders and scale communications for a globally distributed, remote workforce.

You will partner with executives, shape the internal narrative, and drive change with AI-enabled tools, while maintaining human oversight. You will craft strategies that reinforce the company mission and culture, develop scalable processes, and support company-wide events, ensuring communications are precise,