Senior Internal Communications & Change Leader

Moss & Associates (Construction); Cypress (FL); On-site; USD 110,000 - 170,000; Full time

Job summary

Moss & Associates is seeking a Senior Manager, Internal Communications to lead the internal communications function across shared services, ensuring clear, consistent messaging and engagement with employees about Moss’ vision and strategic priorities.

This role partners with HR and Enterprise Safety, oversees the broader communications portfolio, and drives change management communications for major initiatives.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.
• 7+ years of experience in internal and external communications, with a focus on internal engagement and PR/media relations.
• Strong writing, editing, and verbal communication skills.
• Demonstrated experience managing internal communications and supporting external media relations and/or community outreach.
• Proficiency in meeting planning and PowerPoint presentation development.
• Ability to work collaboratively with cross‑functional teams and senior leadership.
• Proficiency with communication tools and platforms, including intranet systems, social media, and email marketing software.

Responsibilities

• Develop and manage a comprehensive internal communications strategy across shared services, ensuring consistent, clear, and engaging messaging enterprise‑wide.
• Serve as the primary communications partner for HR and Enterprise Safety, building strong relationships with department leadership and translating complex initiatives into compelling communications.
• Provide strategic oversight and quality control across the broader shared services communications portfolio.
• Lead change management communications for major organizational initiatives — including HR programs, benefits updates, onboarding, performance management, and operational changes — ensuring employees are informed and prepared throughout the process.
• Develop communication frameworks and toolkits that support leaders in communicating change effectively at all levels of the organization.
• Partner with HR and senior leadership to ensure change communications are timely, empathetic, and aligned with Moss’ culture and values.
• Create content for internal announcements, sharepoint updates, all‑employee communications, and other internal channels — maintaining a consistent brand voice across all platforms.
• Ghostwrite executive communications for senior leaders, ensuring messaging is clear, on‑brand, and aligned with organizational priorities.
• Prepare compelling presentations for leadership and department heads, including content development, slide design direction, and speaker notes.
• Manage, develop, and coach team members, providing day‑to‑day direction and professional development support.
• Manage internal events and employee engagement initiatives, including town halls, leadership briefings, and company celebrations.
• Establish metrics to measure the effectiveness of internal communications efforts, using data‑driven insights to continuously refine strategy.
• Drive adoption of AI and emerging communications tools to improve workflow efficiency and content quality.
• Collaborate cross‑functionally with HR, Safety, and shared services departments to ensure cohesive and consistent messaging enterprise‑wide.
• Embrace opportunities to experiment with industry‑leading technologies like AI and machine learning to improve communication workflows.
• Assist in the hiring, training, and development of communications staff, fostering a culture of continuous learning and improvement.

Skills

Strategic thinking

Change management

Executive writing

Communication strategy

Team leadership

Education

Bachelor’s degree in Communications/PR/Journalism

Tools

PowerPoint

SharePoint

Email marketing software

Job description

Moss & Associates is seeking a Senior Manager, Internal Communications to lead the internal communications function across shared services, ensuring clear, consistent messaging and engagement with employees about Moss’ vision and strategic priorities.

This role partners with HR and Enterprise Safety, oversees the broader communications portfolio, and drives change management communications for major initiatives.