Senior Instructional Designer - Global Retail Learning

ALO; Los Angeles (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

ALO is seeking a Global Retail Sr. Instructional Designer to own the design and production of the digital courses, videos, and graphics that bring alo's people, product, selling, and operational knowledge to life for our global store teams.

You will partner cross‑functionally with Operations, Customer Experience, Human Resources, Marketing, etc. to turn business priorities into training that's clear, accurate, and unmistakably on-brand.

Qualifications

• Bachelor's degree in Communications, Education, Instructional Design, or a related field.
• 5+ years of instructional design experience, including significant tenure in a corporate role supporting a global retail organization.
• Demonstrated expertise building courses in Articulate Rise and publishing directly to an LMS.
• An instinctive knack for leveraging AI to improve process efficiency, quickly create content, and enhance the learning journey.
• Ability to quickly learn unfamiliar store operations and processes and translate them into clear, actionable training.
• Strong storytelling and editing skills, with proficiency in video editing and graphic design tools (Adobe Premiere Pro, InDesign, Photoshop).
• Proven ability to write and design in a distinct brand voice and apply brand guidelines consistently across formats.
• Solid grounding in instructional design models, learning theory, and curriculum design.
• Excellent written and verbal communication skills, strong project management, and comfort collaborating across functions.
• Ready to operate as a senior individual contributor today, with the interest and capability to build and lead a team as the function grows.

Responsibilities

• Design and produce end‑to‑end digital courses, videos, graphics, and job aids primarily in Articulate Rise
• Apply instructional design best practices and adult learning theory to build content that drives measurable business outcomes - execution, sell-through, and engagement
• Partner with subject matter experts to source, curate, and validate content for accuracy and relevance
• Own and evolve a standardized template and style framework that keeps branding, tone, and the alo voice consistent across all training materials
• Manage the global training curriculum calendar to gatekeep training workload for store teams and to execute in support of peak business periods across the year
• Run projects end‑to‑end - from stakeholder intake through launch to results reporting - largely independently

Skills

Articulate Rise

Instructional design

Storytelling

Video editing

Brand voice

Education

Bachelor's degree in Communications/Education/Instructional Design

Tools

Adobe Premiere Pro

InDesign

Photoshop

Articulate Rise

Job description

ALO is seeking a Global Retail Sr. Instructional Designer to own the design and production of the digital courses, videos, and graphics that bring alo's people, product, selling, and operational knowledge to life for our global store teams.

You will partner cross‑functionally with Operations, Customer Experience, Human Resources, Marketing, etc. to turn business priorities into training that's clear, accurate, and unmistakably on-brand.