Inside Sales Representative III

Rochester Electronics; Tempe (AZ); On-site; USD 78,000 - 86,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401K match

Paid time off

Job summary

Rochester Electronics is seeking an Inside Sales Representative to work with Regional and Technical Sales Managers, focusing on retaining existing clients and growing sales within the assigned base. The role uses telephone and electronic follow-ups to translate leads into revenue and leverages Rochester’s product knowledge to offer solutions.

The ideal candidate should have a strong background in B2B sales, excellent communication skills, and the ability to manage multiple tasks while driving

Qualifications

• Bachelor ’s degree in business preferred; additional years of experience beyond the minimum will be considered to meet the educational requirement.
• Six (6) or more years’ experience in a customer‑facing sales, marketing, and/or related field, with additional company‑specific training required after hire.
• Prior experience working in a high‑tech or semiconductor product solutions background is preferred.
• Strong business development skills using telephone and email outreach to seek and develop new business opportunities and maintain customer relations.

Responsibilities

• Partners with the Regional Sales Manager for leads to increase sales of Rochester Electronics products and services to customers within the assigned customer base.
• Serves as the primary customer contact for existing accounts to maintain customer satisfaction and seek opportunities for sales growth.
• Manages customer relationships across quoting, order processing, backlog management, and customer satisfaction.
• Identifies new business opportunities with existing customers by learning about their business needs to offer Rochester solutions that are in alignment to expand revenue opportunities.
• Develops and executes a sales strategy with a defined customer, customer base, or territory.
• Fosters relationships with customers and maps key stakeholders within accounts.
• Utilizes and maintains customer data in the CRM (Customer Relationship Management) system to forecast new business opportunities and revenue.
• Develops business relationships with customer Procurement and Supply Chain functions to better understand their business requirements.
• Ensures customer satisfaction and resolves complaints swiftly and professionally.

Skills

Customer-facing sales

Business development

Communication skills

Relationship building

Time management

Education

Bachelor's degree in business

Tools

CRM system

Job description

Contact information

• Location 58 S. River Drive, Suite 280,Tempe, AZ, 85281,United States
• Base Pay $78,120.00 - $85,680.00 / Year
• Other Compensation Sales Incentive Plan Bonus
• Job Category USA, Sales
• Employee Type FT - Exempt

Description

Th e Inside Sales Representative works as part of a team with Regional and Technical Sales Managers to drive an overall company sales strategy. The focus of this role is to retain existing client relationships and grow sales with the assigned customer base. The ISR (Inside Sales Representative) u ses telephone and/ or electronic means for following up on sales leads . The ISR optimizes revenue opportunities by developing an understanding of the customer’s needs and applying knowledge of Rochester’s organizational, technical, and product knowledge to offer customer solutions for products or services .

Responibilities

• Partners with the Regional Sales Manager for leads to increase sales of Rochester Electronics products and services to customers within the assigned customer base.
• Serves as the primary customer contact for existing accounts to maintain customer satisfaction and seek opportunities for sales growth.
• Manages customer relationships across quoting, order processing, backlog management, and customer satisfaction.
• Identifies new business opportunities with existing customers by learning about their business needs to offer Rochester solutions that are in alignment to expand revenue opportunities.
• Develops and executes a sales strategy with a defined customer, customer base, or territory.
• Fosters relationships with customers and maps key stakeholders within accounts.
• Utilizes and maintains customer data in the CRM (Customer Relationship Management) system to forecast new business opportunities and revenue.
• Develops business relationships with customer Procurement and Supply Chain functions to better understand their business requirements.
• Ensures customer satisfaction and resolves complaints swiftly and professionally.

Qualifications

• Bachelor ’s degree in business preferred or related field preferred; additional years of experience beyond the minimum will be considered to meet the educational requirement . Two years of experience is equivalent to one year of additional education.
• Six (6) or more years’ experience in a customer‑facing sales, marketing, and/or related field, with additional company‑specific training required after hire.
• Prior experience working in a high‑tech or semiconductor product solutions background is preferred.
• Strong business development skills using telephone and email outreach to seek and develop new business opportunities and maintain customer relations.
• Excellent oral and written communication skills with the ability to persuade and influence others.
• Demonstrated background in developing customer relationships with key decision makers.
• Flexibility and ability to undertake several tasks simultaneously and manage them to completion.
• Strong problem‑solving and priority‑setting skills to maintain focus under pressure and work either independently or as part of a team.
• Strong organizational, attention to detail , and follow‑up skills with a positive and enthusiastic attitude .
• Ability to quickly learn and articulate Rochester’s core competencies and product knowledge, and convey the company’s value proposition to customers to optimize sales opportunities .

Summary

At Rochester Electronics, we create an excellent employee experience focused on value, performance, motivation, recognition, and career growth. Many companies say their employees are their most important asset. At Rochester Electronics, we mean it!

• Outstanding low-cost medical, dental, vision, and prescription drug coverage, Rochester pays 92% of the premiums on behalf of its full‑time employees
• Paid time off, including vacation, sick, and holiday
• Generous match 401K program
• Tuition reimbursement
  Flexible spending account
  And so much more!

For the last 40 years, Rochester Electronics, in partnership with over 70 leading semiconductor manufacturers, has provided our valued customers with a continuous source of critical semiconductors. As an original manufacturer stocking distributor, Rochester has over 15 billion devices in stock encompassing more than 200,000‑part numbers, providing the world’s most extensive range of end‑of‑life (EOL) and broadest range of active semiconductors. As a licensed semiconductor manufacturer, Rochester has manufactured over 20,000 device types. With over 12 billion die in stock, Rochester can manufacture over 70,000 device types.