Senior Infrastructure TPM: Lead Cross‑Team Rollouts

Klaviyo Inc.

Boston (MA)

Hybrid

USD 192,000 - 288,000

Full time

14 days+

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Job summary

Klaviyo is seeking a Senior Technical Program Manager to bridge Infrastructure and engineering, driving cross-cutting rollout programs at scale. You will coordinate planning, execution, and delivery across multiple teams, ensuring alignment with security, FinOps, and build-system initiatives.

You will work to enable automation, establish program health reporting, and maintain a rolling roadmap with leadership visibility.

Qualifications

8+ years of experience in technical program management within a fast-paced product engineering environment, ideally SaaS or high-growth tech.
Demonstrated experience driving large-scale infrastructure rollouts across multiple engineering teams.
Familiarity with cloud infrastructure, FinOps, security operations, and software migration programs.

Responsibilities

Own the rollout of infrastructure initiatives across engineering and drive programs from planning through completion.
Manage a high volume of concurrent efforts with clear prioritization and status visibility.
Hold teams accountable and elevate when needed, surfacing capacity issues and enabling trade-offs.
Develop a health reporting framework to show status, risk, and decisions required by leadership.
Partner with Infrastructure and engineering leadership to align roadmaps with priorities.
Define ways of working across teams with playbooks and templates to enable collaboration.
Develop deep technical fluency in the programs you own to ask the right questions and mitigate risks.
Drive automation and operational excellence by identifying opportunities to centralize and automate changes.