Senior Infrastructure Analytics & Reliability Lead

Usbank; Hopkins (MN); Hybrid; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Paid vacation and holidays

Disability coverage

Parental leave

Employee assistance program

Job summary

U.S. Bank is seeking an experienced infrastructure analytics professional to analyze large-scale data across enterprise technology environments.

You will develop KPI dashboards, drive data-informed decisions, and collaborate with Engineering, Architecture, and Operations to improve service reliability and capacity planning. The role requires strong SQL and Python skills, experience with observability tools, and a focus on governance and SDLC practices.

Qualifications

• Bachelor's degree or equivalent work experience.
• Five to six years of relevant experience.

Responsibilities

• Lead analysis of infrastructure, platform, operational, and service data to identify trends, risks, capacity constraints, and optimization opportunities across enterprise technology environments.
• Develop and maintain infrastructure health, reliability, availability, performance, and capacity KPIs, delivering actionable insights to improve resiliency and operational excellence.
• Partner with Infrastructure Engineering, Platform Engineering, Architecture, Operations, SRE, and Technology Leadership to drive data-informed decisions that enhance service stability.
• Provide analytical support for infrastructure design and modernization initiatives, evaluating scalability, resiliency, utilization, performance, and cost impacts of architectural decisions.
• Design and implement anomaly detection, trend analysis, and root cause investigation methodologies to identify service degradation and systemic risks.
• Build and maintain scalable analytics solutions using SQL, Python, Alteryx, APIs, and Power BI for repeatable data acquisition, transformation, reporting, and operational intelligence.
• Analyze telemetry, monitoring, observability, event, and operational datasets to improve visibility into infrastructure health and service reliability.
• Ensure analytics solutions align with SDLC, governance, security, audit, and release management standards using GitHub and Azure DevOps.

Skills

Infrastructure Analytics

Operational Intelligence

Reliability Analytics

Capacity Planning

Performance Analysis

SQL

Python

APIs

Data integration

ETL processes

Observability

Stakeholder management

Education

Bachelor's degree or equivalent work experience

Tools

Datadog

Splunk

Dynatrace

New Relic

Power BI

GitHub

Azure DevOps

Job description

U.S. Bank is seeking an experienced infrastructure analytics professional to analyze large-scale data across enterprise technology environments.

You will develop KPI dashboards, drive data-informed decisions, and collaborate with Engineering, Architecture, and Operations to improve service reliability and capacity planning. The role requires strong SQL and Python skills, experience with observability tools, and a focus on governance and SDLC practices.