Infrastructure Analytics Lead: Reliability & Performance

U.S. Bank; Chicago (IL); On-site; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Job summary

U.S. Bank seeks an experienced Analytics Engineer to lead infrastructure analytics initiatives across enterprise technology. You will build health, reliability, and capacity KPIs with SQL, Python, Alteryx, APIs, and Power BI to deliver actionable insights and improve service stability.

You’ll partner with Engineering, Architecture, and Ops teams to drive data-driven decisions. You will design anomaly detection, support modernization, and ensure adherence to SDLC, governance, and security

Qualifications

• Bachelor's degree or equivalent work experience.
• Five to six years of relevant experience.
• Strong expertise in Infrastructure Analytics and Capacity Planning.

Responsibilities

• Lead analysis of infrastructure, platform, operational, and service data to identify performance trends, operational risks, capacity constraints, and optimization opportunities across enterprise technology environments.
• Develop and maintain infrastructure health, reliability, availability, performance, and capacity KPIs, delivering actionable insights that improve resiliency and operational excellence.
• Partner with Infrastructure Engineering, Platform Engineering, Architecture, Operations, SRE, and Technology Leadership teams to drive data-informed decisions that enhance service stability and technology outcomes.
• Provide analytical support for infrastructure design and modernization initiatives, evaluating scalability, resiliency, utilization, performance, and cost impacts of architectural decisions.
• Design and implement anomaly detection, trend analysis, and root cause investigation methodologies to identify service degradation, infrastructure performance issues, operational inefficiencies, and systemic risks.
• Build and maintain scalable analytics solutions using SQL, Python, Alteryx, APIs, and Power BI, enabling repeatable data acquisition, transformation, reporting, and operational intelligence capabilities.
• Analyze telemetry, monitoring, observability, event, and operational datasets to improve visibility into infrastructure health, service reliability, capacity utilization, and technology consumption.
• Ensure analytics solutions align with SDLC, governance, security, audit, and release management standards, utilizing GitHub, Azure DevOps, source control, testing, and deployment best practices.

Skills

Infrastructure Analytics

Operational Intelligence

Reliability Analytics

Capacity Planning

Performance Analysis

SQL

Python

Alteryx

APIs

Power BI

Datadog

Splunk

Dynatrace

New Relic

Executive Communication

Stakeholder Management

Education

Bachelor's degree

Tools

GitHub

Azure DevOps

Source control

Testing

Deployment

Job description

U.S. Bank seeks an experienced Analytics Engineer to lead infrastructure analytics initiatives across enterprise technology. You will build health, reliability, and capacity KPIs with SQL, Python, Alteryx, APIs, and Power BI to deliver actionable insights and improve service stability.

You’ll partner with Engineering, Architecture, and Ops teams to drive data-driven decisions. You will design anomaly detection, support modernization, and ensure adherence to SDLC, governance, and security