Senior Infrastructure Analytics & Reliability Lead

U.S. Bank; Gresham (OR); Hybrid; USD 120,000 - 141,000; Full time

Benefits offered by this job

Healthcare benefits

Life Insurance

Disability insurance

Parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking an experienced analytics professional to lead cross-functional analysis of infrastructure, platform, and service data across enterprise technology environments.

This role focuses on identifying performance trends, risks, and optimization opportunities to improve resiliency and operational excellence. The ideal candidate will develop KPIs and leverage SQL, Python, Alteryx, APIs, and Power BI to deliver repeatable insights, partnering with Engineering, Architecture, and

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Five to six years of relevant experience.

Responsibilities

• Lead analysis of infrastructure, platform, operational, and service data to identify performance trends, operational risks, capacity constraints, and optimization opportunities across enterprise technology environments.
• Develop and maintain infrastructure health, reliability, availability, performance, and capacity KPIs, delivering actionable insights that improve resiliency and operational excellence.
• Partner with Infrastructure Engineering, Platform Engineering, Architecture, Operations, SRE, and Technology Leadership teams to drive data-informed decisions that enhance service stability and technology outcomes.
• Provide analytical support for infrastructure design and modernization initiatives, evaluating scalability, resiliency, utilization, performance, and cost impacts of architectural decisions.
• Design and implement anomaly detection, trend analysis, and root cause investigation methodologies to identify service degradation, infrastructure performance issues, operational inefficiencies, and systemic risks.
• Build and maintain scalable analytics solutions using SQL, Python, Alteryx, APIs, and Power BI, enabling repeatable data acquisition, transformation, reporting, and operational intelligence capabilities.
• Analyze telemetry, monitoring, observability, event, and operational datasets to improve visibility into infrastructure health, service reliability, capacity utilization, and technology consumption.
• Ensure analytics solutions align with SDLC, governance, security, audit, and release management standards, utilizing GitHub, Azure DevOps, source control, testing, and deployment best practices.

Skills

Infrastructure analytics

Operational intelligence

Reliability analytics

Capacity planning

Performance analysis

SQL

Python

Alteryx

APIs

Data integration

ETL

Cloud

Observability tools

Datadog

Splunk

Dynatrace

New Relic

GitHub

Azure DevOps

Education

Bachelor’s degree

Tools

SQL

Datadog

Splunk

Dynatrace

New Relic

Alteryx

Python

APIs

Azure DevOps

Job description

U.S. Bank is seeking an experienced analytics professional to lead cross-functional analysis of infrastructure, platform, and service data across enterprise technology environments.

This role focuses on identifying performance trends, risks, and optimization opportunities to improve resiliency and operational excellence. The ideal candidate will develop KPIs and leverage SQL, Python, Alteryx, APIs, and Power BI to deliver repeatable insights, partnering with Engineering, Architecture, and