Senior Information Systems Training Lead

Georgia State University; Atlanta (GA); On-site; USD 67,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition assistance

Retirement benefits

Job summary

Georgia State University is seeking an Information Systems Training Specialist, Lead, to design and deliver training for scholarship and Advancement systems. The role supports faculty, staff, and students, manages user accounts, and ensures effective system usage across the campus.

Responsibilities include creating training curricula, maintaining documentation, and coordinating with multiple departments to implement upgrades and new initiatives.

Qualifications

• Bachelor's degree and three years of related experience
• Experience designing and delivering training programs
• Ability to create end-user documentation and training materials

Responsibilities

• Design, organize, and conduct training programs for university systems and stakeholders
• Process new user accounts, set up security roles, and run audits
• Provide administration support and exceptional customer service to end-users
• Collaborate with departments to coordinate training projects and communicate updates
• Prepare activity/status reports and monitor follow-up training sessions
• Draft and edit user documentation and issue broad communications

Skills

Training design

Customer service

Communication

Technical writing

Education

Bachelor's degree

Tools

Security role management

Job description

Georgia State University is seeking an Information Systems Training Specialist, Lead, to design and deliver training for scholarship and Advancement systems. The role supports faculty, staff, and students, manages user accounts, and ensures effective system usage across the campus.

Responsibilities include creating training curricula, maintaining documentation, and coordinating with multiple departments to implement upgrades and new initiatives.