Senior Incident Response Program Manager

Harvey; United States; On-site; USD 150,900 - 226,300; Full time

Job summary

Harvey is looking for an Incident Response Technical Program Manager to lead their response to security and reliability incidents. This role will involve coordinating across engineering, security, and business teams to ensure effective incident management.

The ideal candidate will have over 5 years of experience in incident management, demonstrate strong organizational and communication skills, and the ability to lead cross-functional teams under pressure. This position offers a competitive salary between $150,900 and $226,300 USD.

Qualifications

• 5+ years of experience in incident management or technical program management.
• Experience leading cross-functional teams in high-pressure situations.
• Sufficient technical depth to understand cloud infrastructure and security concepts.
• Exceptional organizational skills to manage multiple workstreams.
• Experience building operational programs from scratch.

Responsibilities

• Own coordination of security incidents from triage to resolution.
• Design and implement incident management processes.
• Lead post-incident reviews and track follow-up actions.
• Build and maintain incident readiness and situational awareness.
• Serve as communication hub during active incidents.

Skills

Incident management

Technical program management

Interpersonal judgment

Organizational skills

Understanding of distributed systems

Communication skills

Job description

Harvey is looking for an Incident Response Technical Program Manager to lead their response to security and reliability incidents. This role will involve coordinating across engineering, security, and business teams to ensure effective incident management.

The ideal candidate will have over 5 years of experience in incident management, demonstrate strong organizational and communication skills, and the ability to lead cross-functional teams under pressure. This position offers a competitive salary between $150,900 and $226,300 USD.