Lead, Incident Response & Tech Program Management

Harvey; New York (NY); On-site; USD 150,900 - 226,300; Full time

Job summary

Harvey is seeking an Incident Response Technical Program Manager in New York, NY. This senior role requires leading the incident response for security and reliability issues across various teams, ensuring effective coordination and communication during high-pressure situations.

The successful candidate will have over 5 years of experience in incident management and technical program management, with strong organizational skills and a technical understanding of distributed systems and security. Compensation ranges from $150,900 to $226,300 USD.

Qualifications

• 5+ years of experience in incident management or technical program management.
• Ability to lead teams through high-pressure situations.
• Understanding of distributed systems and security concepts.
• Exceptional organizational skills.

Responsibilities

• Coordinate security and reliability incidents from triage to resolution.
• Implement incident management processes and escalation frameworks.
• Lead post-incident reviews and track follow-up items.
• Build incident readiness and improve on-call coordination.
• Serve as communication hub during incidents.

Skills

Incident management

Technical program management

Cross-functional teamwork

Cloud infrastructure knowledge

Organizational skills

Emotional intelligence

Job description

Harvey is seeking an Incident Response Technical Program Manager in New York, NY. This senior role requires leading the incident response for security and reliability issues across various teams, ensuring effective coordination and communication during high-pressure situations.

The successful candidate will have over 5 years of experience in incident management and technical program management, with strong organizational skills and a technical understanding of distributed systems and security. Compensation ranges from $150,900 to $226,300 USD.