Senior Incident Response Program Lead

jobr.pro; New York (NY); On-site; USD 150,900 - 226,300; Full time

Job summary

jobr.pro is seeking an Incident Response Technical Program Manager in New York, NY. This senior role involves leading security and reliability incidents at Harvey, a fast-growing AI company. Responsibilities include end-to-end incident coordination, designing management processes, and serving as the communication hub during active incidents.

Ideal candidates have over 5 years in incident management, strong leadership skills, and a technical background. Compensation ranges from $150,900 to $226,300 USD annually.

Qualifications

• 5+ years of experience in incident management or related roles.
• Ability to lead cross-functional teams in high-pressure situations.
• Sufficient technical depth in distributed systems and cloud infrastructure.

Responsibilities

• Own coordination of incidents from triage to resolution.
• Design incident management processes and escalation frameworks.
• Lead post-incident reviews and drive remediation programs.

Skills

Incident management

Technical program management

Interpersonal judgment

Organizational skills

Communication skills

Job description

jobr.pro is seeking an Incident Response Technical Program Manager in New York, NY. This senior role involves leading security and reliability incidents at Harvey, a fast-growing AI company. Responsibilities include end-to-end incident coordination, designing management processes, and serving as the communication hub during active incidents.

Ideal candidates have over 5 years in incident management, strong leadership skills, and a technical background. Compensation ranges from $150,900 to $226,300 USD annually.