Incident Response Program Lead

Anthropic; New York (NY); Hybrid; USD 290,000 - 365,000; Full time

Job summary

Anthropic is seeking an Incident Response Manager responsible for managing incidents effectively across teams. This role embodies the operational backbone for how the organization handles incidents and entails building processes and standards for incident management.

The ideal candidate will demonstrate strong cross-functional collaboration and have experience in managing technical incidents. The compensation range for this position is $290,000 - $365,000 annually.

Qualifications

• 5+ years of experience in incident management with technical product incidents.
• Experience building an incident response program in a high-growth startup.
• Strong ownership and urgency with ability to operate independently.

Responsibilities

• Build and establish incident response management processes.
• Serve as an on-call incident commander across technical and non-technical stakeholders.
• Own incident communications end-to-end.

Skills

Incident management

Cross-functional collaboration

Technical depth

Data analysis

Education

Bachelor’s degree or equivalent

Tools

Monitoring tools

Cloud infrastructure

Job description

Anthropic is seeking an Incident Response Manager responsible for managing incidents effectively across teams. This role embodies the operational backbone for how the organization handles incidents and entails building processes and standards for incident management.

The ideal candidate will demonstrate strong cross-functional collaboration and have experience in managing technical incidents. The compensation range for this position is $290,000 - $365,000 annually.