Senior Incident Response Program Lead

jobr.pro; San Francisco (CA); On-site; USD 150,900 - 226,300; Full time

Job summary

jobr.pro is seeking an Incident Response Technical Program Manager in San Francisco, CA, to lead security incident responses and develop coordination processes. This senior role demands collaboration across engineering, security, and customer teams to ensure effective incident resolution.

The ideal candidate will have over 5 years of experience in incident management and the technical acumen to navigate complex systems. The role offers a competitive salary between $150,900 to $226,300 USD based on experience.

Qualifications

• 5+ years of experience in incident management or related role in software/security.
• Ability to lead teams through high-pressure situations effectively.
• Technical understanding of distributed systems and security concepts.
• Exceptional organizational skills and ability to manage multiple workstreams.
• Experience building operational programs from scratch.
• High emotional intelligence and strong interpersonal communication.

Responsibilities

• Coordinate security and reliability incidents from triage to resolution.
• Implement incident management processes and escalation frameworks.
• Lead post-incident reviews and drive remediation programs.
• Maintain incident readiness and oversee communication during incidents.

Skills

Incident management

Technical program management

Cross-functional leadership

Cloud infrastructure knowledge

Strong communication skills

Job description

jobr.pro is seeking an Incident Response Technical Program Manager in San Francisco, CA, to lead security incident responses and develop coordination processes. This senior role demands collaboration across engineering, security, and customer teams to ensure effective incident resolution.

The ideal candidate will have over 5 years of experience in incident management and the technical acumen to navigate complex systems. The role offers a competitive salary between $150,900 to $226,300 USD based on experience.