Incident Response Lead: Orchestrate High-Stakes Incidents

Anthropic; New York (NY); Hybrid; USD 290,000 - 365,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Optional equity donation matching

Generous vacation and parental leave

Flexible working hours

Lovely office space for collaboration

Job summary

Anthropic in New York seeks an Incident Response Manager to lead operational responses during incidents, ensuring effective communication and collaboration across teams. Candidates should possess 5+ years of incident management experience and have a strong background in technical product incidents. The role offers a salary range of $290,000–$365,000 USD, alongside generous benefits and a supportive work environment.

Qualifications

• 5+ years of experience in incident management.
• Experience managing technical product or infrastructure incidents.
• Ability to operate independently and make sound decisions under pressure.
• Experience with cloud infrastructure incidents and distributed systems.

Responsibilities

• Build the incident response management function.
• Serve as an on-call incident commander.
• Own incident communications end-to-end.
• Participate in blameless incident reviews.

Skills

Incident management

Cross-functional collaboration

Analytical skills

Communication under pressure

Education

Bachelor’s degree or equivalent

Job description

Anthropic in New York seeks an Incident Response Manager to lead operational responses during incidents, ensuring effective communication and collaboration across teams. Candidates should possess 5+ years of incident management experience and have a strong background in technical product incidents. The role offers a salary range of $290,000–$365,000 USD, alongside generous benefits and a supportive work environment.