Senior In-Shop Copier & Office Equipment Technician

Knight Office Solutions Inc; Corpus Christi (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability insurance

401K

Job summary

Knight Office Solutions Inc Corpus Christi, Texas seeks an In-Shop Level 2 Service Technician dedicated to maintaining existing devices and setting up new office equipment, including copiers, printers, and scanners. Strong troubleshooting and problem-solving skills are essential, with a focus on legendary customer service.

The role involves rebuilding and configuring equipment, providing hands-on repairs, and supporting field technicians in a fast-paced office-technology environment.

Qualifications

• High school diploma or GED; or 1–3 months related experience or training.
• Journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience.
• Reasonable accommodation may be made for qualifying individuals with disabilities.

Responsibilities

• Prepare and configure new, demo, and advanced equipment, including firmware updates, testing, and quality assurance checks.
• Diagnose, repair, rebuild, and refurbish copiers, printers, scanners, whiteboards, and other office equipment.
• Perform in-shop service repairs and component rebuilds, including drum units, fuser units, and other repairable assemblies.
• Set up and support advanced devices, including wide-format printers, production equipment, Canon products, Fiery controllers, thermal scan units, and scanners.
• Manage equipment staging, loaner fleet readiness, parts utilization, and warehouse organization.
• Execute hard drive data security processes, including data cleansing, drive removal, and disposal procedures.
• Maintain clean, organized staging and work areas to support operational efficiency.
• Assist field service technicians as needed, including delivering equipment, and contribute to a culture of outstanding customer service.

Education

High school diploma or GED

Job description

Knight Office Solutions Inc Corpus Christi, Texas seeks an In-Shop Level 2 Service Technician dedicated to maintaining existing devices and setting up new office equipment, including copiers, printers, and scanners. Strong troubleshooting and problem-solving skills are essential, with a focus on legendary customer service.

The role involves rebuilding and configuring equipment, providing hands-on repairs, and supporting field technicians in a fast-paced office-technology environment.