Master Service Technician

Peyton Resource Group; San Antonio (TX); On-site; USD 27,552 - 38,572; Full time

Job summary

Peyton Resource Group is seeking a Master Service Technician to troubleshoot, repair, and maintain office equipment in San Antonio, TX. This full-time position offers a pay range of $20–$28+ based on experience. Candidates should have strong troubleshooting abilities, with 5+ years of experience preferred. Responsibilities include diagnosing equipment issues, providing customer training, and ensuring excellent service. A valid driver's license and ability to work in the field are required. Opportunity for ongoing training and development is included.

Qualifications

• 5+ years of technician experience preferred.
• Experience working on copiers/printers (Xerox, Ricoh, Konica Minolta, or similar preferred).
• Valid driver's license with a clean driving record.

Responsibilities

• Diagnose and repair copiers, printers, and office equipment in the field.
• Maximize equipment uptime through timely service and effective troubleshooting.
• Provide basic customer training on equipment use and maintenance.

Skills

Troubleshooting skills

Problem-solving skills

Customer service skills

Education

High School Diploma or GED

Technical training

Certifications such as A+ or Network+

Tools

Copiers

Printers

Job description

Master Service Technician (Field / Copier / Printer Tech)

Location: San Antonio, TX

Pay: $20–$28+ (DOE)

Type: Full-Time | Hourly | Non-Exempt

Overview

Seeking a skilled Service Technician to troubleshoot, repair, and maintain office equipment in the field. This role works independently, supports customers on-site, and ensures equipment runs efficiently while delivering strong customer service.

Key Responsibilities

• Diagnose and repair copiers, printers, and office equipment in the field
• Maximize equipment uptime through timely service and effective troubleshooting
• Provide basic customer training on equipment use and maintenance
• Communicate professionally with customers, team members, and leadership
• Complete service reports, parts usage, and meter readings accurately and on time
• Support team members with technical knowledge and problem-solving
• Identify opportunities to improve service and support customer needs

Qualifications

• 5+ years of technician experience preferred
• Strong troubleshooting and problem-solving skills
• Experience working on copiers/printers (Xerox, Ricoh, Konica Minolta, or similar preferred)
• Basic computer, communication, and customer service skills
• High School Diploma or GED (technical training is a plus)
• Certifications such as A+ or Network+ are a plus

Requirements

• Valid driver’s license with a clean driving record
• Ability to lift up to 50 lbs and work in the field

Additional Notes

• Opportunity to work independently in a fast-paced environment
• Involvement in ongoing training and development
• Additional duties and projects may be assigned as needed