Field Copier Technician - Keep Offices Running

AD Solutions; Daytona Beach (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

AD Solutions is seeking a skilled Copier Repair Technician to diagnose, repair, and maintain advanced office technology in a designated service area. You will provide hands-on technical support while building strong relationships with customers and ensuring equipment runs at peak performance.

You will diagnose issues with networked copiers, scanners, printers, and fax systems, perform preventative maintenance, manage repair tickets via a mobile device, and keep a well-stocked service vehicle

Qualifications

• 3–5+ years hands-on experience diagnosing and repairing copier equipment.
• Strong mechanical and troubleshooting skills.
• Ability to work independently in the field while staying connected to the support team.
• Excellent customer service skills with clients.
• Familiarity with networking and internet protocols is a plus.
• Valid driver’s license and clean driving record; service onsite.
• A degree from a technical or vocational school is a plus but not required.

Responsibilities

• Diagnose and troubleshoot issues with digital networked copiers, scanners, printers, wide-format devices, and fax machines.
• Perform preventative maintenance and complex repairs on color and black‑and‑white office equipment.
• Use company systems to manage service call tickets, update part usage, and document repairs.
• Adhere to proper troubleshooting procedures, including firmware updates and maintenance intervals.
• Use software on a company-issued mobile device to receive and close repair tickets.
• Provide exceptional customer service with clear updates on repair status.
• Maintain a well-stocked service vehicle with tools, parts, and inventory.
• Stay current on new and legacy equipment enhancements through manuals and training resources.

Skills

Copier repair

Mechanical troubleshooting

Customer service

Networking knowledge

Driver's license

Education

Technical/vocational degree

Job description

AD Solutions is seeking a skilled Copier Repair Technician to diagnose, repair, and maintain advanced office technology in a designated service area. You will provide hands-on technical support while building strong relationships with customers and ensuring equipment runs at peak performance.

You will diagnose issues with networked copiers, scanners, printers, and fax systems, perform preventative maintenance, manage repair tickets via a mobile device, and keep a well-stocked service vehicle