Senior Implementation Specialist

Thomson Reuters; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a talented Implementation Consultant to drive the successful implementation of software solutions for clients across various sectors. This role requires a strong background in Global Trade Management and involves engaging with Fortune 500 clients, gathering requirements, and collaborating with internal teams to deliver comprehensive solutions. The ideal candidate will possess excellent communication skills, a detail-oriented mindset, and the ability to manage projects effectively. Join a dynamic team that is dedicated to shaping the future of knowledge professionals and making a positive impact in the industry.

Benefits

Flexible vacation

Mental Health Days

Retirement savings

Tuition reimbursement

Employee incentive programs

Access to Headspace app

Work from anywhere for 8 weeks

Paid volunteer days off

Career development opportunities

Hybrid work model

Qualifications

• 6-8 years of experience in global trade and implementation roles.
• Strong consulting and client relationship management skills.

Responsibilities

• Engage with Global Trade and Compliance professionals in Fortune 500 clients.
• Lead sessions to gather requirements and formulate design documentation.

Skills

Global Trade Management (GTM)

Client Relationship Management

Problem-solving

Analytical Skills

Communication Skills

Project Management

Technical Knowledge of SQL

Technical Knowledge of XML

Detail-oriented

Education

Bachelor's Degree

Tools

SAP

Oracle

Microsoft Office

Job description

In this opportunity as Implementation Consultant, you will be responsible for successfully implementing the software package and solutions for clients across geographies. This position is ideally suitable for a candidate with knowledge of Global Trade Management (GTM) as a domain that includes one or more of the following - Import/ Export Compliance, Supply Chain Compliance, Free Trade Agreement, Denied/Restricted Party screening, HTS classification. The ideal candidate would have worked in any industry (IT or non-IT) with knowledge of Global Trade.

About the role:

In this opportunity as Implementation Consultant, you are a fit for this position if your background includes:

1. Client Interaction: Engage with Global Trade, Compliance, and Technology professionals in Fortune 500 clients.
2. Requirements Gathering: Lead sessions to gather requirements and formulate design/solution documentation.
3. Process Mapping: Translate client business processes and policies into our solutions.
4. Cross-functional Collaboration: Work with internal teams, such as Product Management & Engineering, to deliver comprehensive solutions.
5. Implementation: Perform technical and functional tasks on medium to large projects.
6. Testing: Prepare and execute test scripts and test cases.
7. Problem-solving: Explain system issues/problems and solutions to technical staff. Foster solutions to attend to client’s needs.
8. Project Management: Lead low-complexity projects with limited supervision. Delegate tasks to ensure the delivery of all project requirements.

About You

You’re a fit for the role of Implementation Consultant if your background includes:

• 6 to 8 years of relevant experience in global trade and implementation roles.
• Working knowledge of large IT systems (e.g., SAP, Oracle) is an advantage.
• Proficiency in Microsoft Office applications.
• Technical knowledge of SQL & XML; coding experience is welcome.
• Familiarity with TRs products or competitor products is an advantage.
• Strong consulting and client relationship management skills.
• Excellent written and verbal communication skills.
• Detail-oriented with strong planning, organization, and time management skills.
• Ability to work effectively in a globally distributed team environment.
• Demonstrated problem-solving, analytical, and presentation skills.
• Positive learning attitude and adaptability to changing environments.
• Knowledge of GTM (Global Trade Management).

What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.