Training Implementation Specialist

Talent Groups; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An innovative company is seeking a Sr. Training Implementation Specialist to deliver impactful training sessions using SaaS solutions. This role is pivotal in enhancing the understanding of the Pro WFM product among clients and partners. You will be responsible for creating engaging virtual learning experiences that drive satisfaction and improve training effectiveness. The ideal candidate will possess strong communication skills, adaptability to change, and a proactive approach to problem-solving. Join a forward-thinking organization that values your expertise and fosters professional growth in a dynamic environment.

Qualifications

• 3-5 years of experience delivering SaaS software training in virtual settings.
• Proven experience in training or implementing the UKG Pro WFM Product.

Responsibilities

• Deliver core product training through virtual sessions, ensuring understanding.
• Collaborate cross-functionally to meet customer and partner needs.

Skills

SaaS Software Training

Communication Skills

Problem-Solving Skills

Adaptability

Attention to Detail

Job description

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Base pay range

$30.00/hr - $34.00/hr

Title: Sr.Training Implementation Specialist

Location: Remote

Duration: 6 Months (Contract)

The Product Implementation Trainer will play a crucial role in educating client internals and partners through virtual learning settings. With a short ramp-up time, the trainer must possess in-depth knowledge of the Pro WFM product to ensure effective end-to-end configuration based on customer analysis.

Responsibilities:

• Deliver core client product training through instructor-led sessions in virtual environments, ensuring comprehensive understanding among client’s internals and partners.
• Achieve high satisfaction results aligned with company goals and metrics, continuously improving training effectiveness.
• Self-motivate and take responsibility for:
• Achieving and maintaining certification in specific courses.
• Staying current on new products, industry trends, and customer training needs.
• Performing administrative tasks promptly to support training activities and business operations.
• Engage actively with internals and partners, addressing inquiries and providing expert guidance.
• Collaborate cross-functionally to ensure the needs of customers, internals, and partners are met effectively.
• Innovate to enhance team processes and organizational growth, contributing to the evolution of training methodologies.
• Complete special projects and tasks as assigned, demonstrating flexibility and adaptability.

Qualifications:

• 3-5 years of experience delivering SaaS software training in virtual classroom platforms and onsite environments.
• Proven experience in training or implementing the UKG Pro WFM Product.
• Strong adaptability to change, with the ability to pivot quickly when priorities shift.
• Ability to work both independently and collaboratively, influencing change and managing multiple commitments.
• Demonstrated high attention to detail and the ability to meet tight deadlines.
• Excellent communication and interpersonal skills, with a focus on building strong relationships with stakeholders
• Strong problem-solving skills and a proactive approach to addressing challenges.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Training, Customer Service, and Education

• Industries

  Staffing and Recruiting and Technology, Information and Media

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