TLM Implementation Specialist

Würk; United States; Remote; USD 65,000 - 85,000; Full time

Job summary

An established industry player is seeking a TLM Implementation Specialist to join their innovative team. This role is pivotal in the implementation lifecycle, ensuring clients receive exceptional service and support. The ideal candidate will leverage their expertise in UKG Workforce Ready and TLM Module to configure solutions tailored to client needs. With a focus on collaboration, this position offers the chance to make a significant impact in a dynamic environment. Enjoy a remote-friendly workplace with comprehensive benefits, including free medical and dental plans, generous PTO, and a supportive team culture. If you're passionate about making a difference in the workforce management space, this opportunity is for you!

Benefits

FREE medical, dental, and vision plans

FREE life insurance and short-term disability

401(k) with Employer Match

Generous PTO and bonus

$400 office equipment reimbursement

$300/year fitness reimbursement

Monthly internet reimbursement

Paid parental leave

Paid sabbatical leave program

Qualifications

• 2+ years implementing HCM products in a multi-tenant solution.
• Experience with UKG TLM Module preferred.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Participate in client meetings, providing expertise in the UKG TLM Module.
• Configure UKG TLM Module to accommodate client requirements.
• Conduct client training for the TLM Module.

Skills

UKG Workforce Ready

Workforce Management (WFM)

Microsoft Office (Excel)

Problem Solving

Communication Skills

Customer Relationship Management

Project Management

Education

2-year degree or equivalent industry experience

Job description

Join to apply for the TLM Implementation Specialist role at Würk

Join to apply for the TLM Implementation Specialist role at Würk

This range is provided by Würk. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $85,000.00/yr

Looking to join an organization where you feel valued and encouraged to achieve your dreams? We are actively looking for individuals who align with our values and are passionate about thriving in a fast-paced, ever-changing industry. In 2015, Wurk created the cannabis industry’s very first all-in-one workforce management solution. Our dynamic system is utilized to streamline operations, minimize regulatory risks, and manage payroll, HR, timekeeping, and tax compliance. We believe it is our responsibility to protect the people and organizations of the cannabis industry so they can continue to impact the world we live in. If this excites you, we at Wurk would love to meet you!

A successful TLM Implementation Specialist participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, and post-go-live support) under the direction of the Project Manager and may lead one or more activities. Project responsibilities include gathering customer requirements, configuring the UKG Ready solution to meet documented customer requirements, setting and managing customer expectations, and identifying risks and communicating issues to the Project Manager. This person will be responsible for the ultimate success and integrity of the new client’s Time & Labor Module implementation and establishing a great working relationship with our client contacts and internal teams.

Responsibilities

• Participate in all client meetings, providing expertise in the UKG TLM Module
• Conduct TLM Discovery session with clients to understand and document client’s timekeeping configuration requirements
• Configure the UKG TLM Module to accommodate all client requirements
• Configure web, mobile, and terminal timekeeping access
• Configure Basic or Advanced Scheduling for new clients and add-ons for existing clients and provide client training as required
• Configure Leave of Absence Module for new clients and add-ons for existing clients and provide client training as required
• Conduct client trainings for the TLM Module
• Provide support throughout the implementation process to clients and team members for TLM related items
• Update all project materials to track completion of tasks and ensure all project documentation is in shared folders for the purposes of information retention and quality assurance
• Be a Subject Matter Expert for specific TLM configuration areas for both internal and external users
• Work with customers to implement Würk best practices in preparation for the rollout of the Würk solution
• Other duties as assigned

Required Skill Sets and Experience

• 2-year degree or equivalent industry experience
• Understanding of state overtime, sick time and wage laws
• At least 2 years of experience implementing HCM products in a multi-tenant solution
• At least two years of experience implementing UKG Workforce Ready, with expertise in the TLM module is highly preferred
• Must have experience with Workforce Management (WFM) systems to be considered
• Proficient in Microsoft Office products, including strong familiarity with Excel required
• A strong sense of urgency and a proven ability to manage multiple projects at once
• Personable and able to maintain a positive working relationship with clients and team members
• Strong problem solving and critical thinking skills
• Exceptional verbal and written communication skills
• Customer relationship acumen and experience required
• Excellent organization and collaboration skills
• Ability to lead and facilitate customer trainings

What’s in it for you?

• FREE medical, dental, and vision plans
• FREE basic life insurance, short term disability, and employee assistance programs
• 401(k) traditional and Roth plans with Employer Match
• Generous PTO, bonus, and stock options
• $400 office equipment reimbursement
• $300/year fitness reimbursement
• Monthly internet reimbursement
• Paid parental leave
• Remote-friendly work environment
• Paid sabbatical leave program

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Wurk is an Equal Opportunity Employer. Wurk does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

At this time, Wurk cannot provide work visa sponsorship.

This position's approximate base salary range is $65,000-$85,000 based on candidate's experience, education, and geographic location.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Human Resources Services

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