Senior ServiceNow Implementation Specialist

LMI; United States; Remote; USD 109,000 - 190,000; Full time

Job summary

An established industry player is on the lookout for a Senior ServiceNow Implementation Specialist to join their team in a fully remote role. This position offers the opportunity to lead the full implementation life cycle of ServiceNow modules for a Federal DoD client, ensuring that all technical requirements are met with precision. The ideal candidate will have extensive experience in ServiceNow, particularly in the Strategic Portfolio Management domain, and a strong background in Agile methodologies. With a focus on ethical behavior and client satisfaction, this role promises to be both challenging and rewarding, making a significant impact on the client's mission success.

Qualifications

• 10+ years of experience in ServiceNow implementation and administration.
• Experience with Agile methods and US Federal Government clients.

Responsibilities

• Lead the full implementation life cycle of ServiceNow modules.
• Coordinate with stakeholders to understand and implement requirements.

Skills

ServiceNow

Requirements Analysis

Critical Thinking

Business Growth

Agile Methodologies

Education

Undergraduate Degree

Degree in Engineering or Related Discipline

Tools

ServiceNow

Job description

Overview

LMI is seeking a skilled Senior ServiceNow Implementation Specialist for a Federal DoD client. This is a fully remote position. A successful ServiceNow Implementation Specialist will demonstrate competency in ServiceNow, requirements analysis, critical thinking, and business growth while upholding the highest standard of ethical behavior.

Responsibilities

Responsibilities:

• Deliver the full implementation life cycle to support the deployment of ServiceNow modules into complex client environments
• Work with Agile teams and methodologies in a virtual environment.
• Develop a good understanding of the customer’s ServiceNow business needs.
• Coordinate with client stakeholders to understand the mission needs of the client and implement those requirements in ServiceNow
• Provide technical expertise on all technical questions related to assigned implementation on the ServiceNow platform.
• Deliver in-progress and final capability demonstrations of ServiceNow implementation to client stakeholders
• Implement ServiceNow modules for multiple customers.
• Implement configurations and customizations for multiple customers.
• Create and manage business rules, UI actions, workflows, reports, dashboards, user portals and workspaces.

Qualifications

Required Experience

• This position requires ten (10) or more years’ work experience.
• Five (5) or more years’ experience in the administration, configuration, or implementation of the ServiceNow platform or applications.
• Training and certification in Agile methods
• Demonstrated experience with the implementation of ServiceNow in on or more of these ServiceNow: Strategic Portfolio Management (SPM) domain and Integrated Risk Management
• Demonstrated experience implement ServiceNow modules to clients in the US Federal Government
• Experience in ServiceNow application implementation and deployment
• Active Secret Clearance - note that only US Citizens can obtain a clearance
• Some travel may be required within CONUS only
• Undergraduate degree required. Degree inengineering, finance, economics, operations research, mathematics, or a related discipline preferred.

Desired Certifications

• ServiceNow Certified System Administrator
• ServiceNow Certified Implementation Specialist

Target Salary Range- $109,242 - $189,108

Disclaimer:

The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.

EEO Statement

LMI is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.