Senior Implementation Manager

Jobgether SRL; United States; On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Medical, dental, and vision insurance

HSA and FSA

Life and AD&D insurance

401(k) retirement plan

Tuition reimbursement

Well-being programs

Comprehensive total compensation

Job summary

Jobgether SRL, listing on behalf of a partner company, seeks a Senior Implementation Manager in the United States. You will lead development, deployment, and testing of technology solutions that support reliable data exchange and failover resiliency.

You will work across internal and external teams to translate business and technical requirements into scalable implementations, provide hands-on support during the implementation lifecycle, and contribute to process improvements for better client

Qualifications

• Bachelor’s degree in a computer-related field or equivalent professional experience.
• 3+ years of experience with FTP/SFTP, web services, XML, PGP, SQL Server queries, JavaScript, Windows OS, AWS, and related tech.
• Proven ability to work with internal and external stakeholders to achieve objectives.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication abilities; able to engage technical and non-technical audiences.
• Healthcare tech or medical billing domain experience and client-facing tech roles preferred.

Responsibilities

• Review SOWs and align scope, products, services, deliverables, and timelines.
• Lead implementation activities across development, deployment, testing, and systems integration for reliable data exchange and resiliency.
• Create and maintain detailed documentation covering requirements, design, deployment, and support.
• Coordinate resources, timelines, troubleshooting, status tracking, and reporting to ensure on-time delivery.
• Collaborate with internal teams, external stakeholders, and clients to understand requirements and resolve challenges.
• Provide technical and project support during implementation and post-go-live stabilization.
• Identify opportunities for process improvements to enhance efficiency, quality, and client outcomes.

Skills

FTP/SFTP

Web services

XML

PGP

MS SQL Server

JavaScript

Windows OS

Amazon WorkSpaces

Amazon Cloud (AWS)

Education

Bachelor’s degree in computer-related field

Equivalent professional experience

Tools

SQL Server

Amazon WorkSpaces

AWS cloud technologies

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Implementation Manager based in United States.

This role is ideal for a technically skilled implementation professional who enjoys combining project coordination, systems integration, and client-facing delivery. You will lead the development, deployment, and testing of technology solutions that support reliable data exchange and failover resiliency. Working across internal and external teams, you will help translate business and technical requirements into high-quality, scalable implementations. The position offers broad exposure to integration technologies, cloud environments, troubleshooting, and technical project delivery. You will also contribute to process improvements and provide hands-on support throughout implementation and post-go-live stabilization. Success in this role requires strong technical judgment, organization, communication, and a collaborative approach to solving complex client needs.

Accountabilities

• Review Statements of Work and collaborate with cross-functional stakeholders to establish clear alignment on project scope, products, services, deliverables, and timeline expectations.
• Lead and support implementation activities across development, deployment, testing, systems integration, and client delivery, with a focus on reliable data exchange and failover resiliency.
• Create, maintain, and organize detailed project documentation covering business and technical requirements, solution design, deployment activities, and ongoing support.
• Coordinate project resources, timelines, troubleshooting activities, status tracking, and reporting to help ensure successful delivery within established deadlines.
• Collaborate closely with internal teams, external stakeholders, and clients to understand requirements, resolve technical challenges, and achieve project objectives.
• Provide direct technical and project support throughout the implementation lifecycle, including the defined post-go-live stabilization period.
• Identify opportunities for continuous process improvement and contribute to initiatives that enhance implementation efficiency, quality, and client outcomes.

Requirements

• Bachelor’s degree in a computer-related field or equivalent professional experience.
• At least 3 years of experience working with several relevant technologies, including FTP/SFTP, web services, XML, PGP, Microsoft SQL Server query writing, JavaScript, Microsoft Windows client/server operating systems, Amazon WorkSpaces, and Amazon cloud technologies.
• Demonstrated experience working with both internal and external stakeholders to successfully achieve project objectives.
• Strong technical analysis, troubleshooting, and problem-solving capabilities, with the ability to investigate issues and develop practical solutions.
• Excellent written and verbal communication skills, with the ability to effectively engage technical and non-technical audiences.
• Strong organizational, prioritization, and time-management skills, with the ability to coordinate multiple activities and deadlines.
• Experience in medical bill review, healthcare technology, claims management, or a related industry is preferred.
• Previous experience in technical support, implementation, systems integration, or another client-facing technology role is preferred.

Benefits

• Competitive annual base salary of $95,000–$110,000, depending on geographic market, skills, experience, education, and other relevant factors.
• Medical, dental, and vision insurance options.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• Life and Accidental Death & Dismemberment (AD&D) insurance.
• 401(k) retirement savings plan.
• Tuition reimbursement opportunities.
• Additional resources and programs designed to support long-term health and well-being.
• Comprehensive total compensation offerings focused on health, financial security, and overall wellness.
• Benefits eligibility may vary depending on employment status.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.