Senior Imaging Operations Manager (Multi-Shift, Onsite)

Clutter; Livermore (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Education reimbursement

Flexible time off

Day-One medical/dental/vision coverage

Job summary

Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team in Livermore, CA. You will oversee end-to-end onsite imaging, document conversion operations across multiple shifts, and drive capacity forecasting and site financial performance.

You will lead a multi-shift team, collaborate with sales and technical teams, and ensure strict chain of custody and information security protocols to protect customer data and operational integrity.

Qualifications

• 5+ years in operational document imaging or related field.
• 2–3 years of direct people management experience leading operational teams.
• Experience with high-volume imaging workflows and imaging software such as Kofax Ascent Capture.
• Bachelor's degree in Business, Computer Science, or related field or equivalent practical operations management experience.

Responsibilities

• Lead and optimize day-to-day imaging and conversion operations across multiple shifts.
• Collaborate with sales, account management, and internal technical teams on new programs and client tours.
• Ensure compliance with chain of custody, information security controls, and disaster recovery processes.

Skills

People leadership

Operations management

Capacity planning

Budget oversight

Cross-functional collaboration

Education

Bachelor's degree

Tools

Kofax Ascent Capture

Windows environments

Google Workspace

Job description

Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team in Livermore, CA. You will oversee end-to-end onsite imaging, document conversion operations across multiple shifts, and drive capacity forecasting and site financial performance.

You will lead a multi-shift team, collaborate with sales and technical teams, and ensure strict chain of custody and information security protocols to protect customer data and operational integrity.