Imaging Operations Lead – Multi-Shift Onsite

Iron Mountain Incorporated; Livermore (CA); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

Salary + bonus

Multi-shift schedule

Location: Livermore

Benefits package

Flexible time off

Health, wellness & retirement plans

Education reimbursement

Job summary

Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team. You will oversee end-to-end onsite imaging and document conversion operations across multiple shifts, manage site financial performance, and lead a multi-shift team to meet capacity and quality goals.

The role requires 5+ years in operational imaging with 2–3 years of direct people management, strong knowledge of high-volume workflows and Kofax Ascent Capture, and a Bachelor's degree in a

Qualifications

• 5+ years of operational computer and document imaging experience, with 2–3 years of direct people management.
• Strong knowledge of high-volume scanning/imaging workflows and imaging software.
• Bachelor's degree in Business, Computer Science, or related field (or equivalent practical operations management experience).

Responsibilities

• Lead day-to-day document imaging and conversion operations across multiple shifts.
• Collaborate with sales, account management, and internal teams for new programs and client tours.
• Ensure chain of custody, information security controls, and disaster recovery processes.

Skills

Multi-shift leadership

Document imaging workflows

Onsite availability

Capacity planning

Budget oversight

Education

Bachelor's degree in Business, Computer Science, or related field

Tools

Kofax Ascent Capture

Job description

Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team. You will oversee end-to-end onsite imaging and document conversion operations across multiple shifts, manage site financial performance, and lead a multi-shift team to meet capacity and quality goals.

The role requires 5+ years in operational imaging with 2–3 years of direct people management, strong knowledge of high-volume workflows and Kofax Ascent Capture, and a Bachelor's degree in a