Senior ID Card & Benefits Operations Specialist

Independence Blue Cross; Philadelphia (Philadelphia County); On-site; USD 52,000 - 72,000; Full time

Job summary

Independence Blue Cross is seeking an experienced ID Card Specialist to review and verify ID cards, confirm benefits on templates, and update formats per business direction. You will interact with internal teams to resolve discrepancies and ensure timely processing of requests.

The role requires a high school diploma and 5+ years of relevant experience, with strong attention to detail, organizational and interpersonal skills. This is a full-time on-site position with the IBX ID Card team.

Qualifications

• High School degree or equivalent.
• 5+ years of relevant experience.
• Demonstrates ability to deal effectively with others and be a team player.
• Able to multitask and adapt to changing priorities while adhering to procedures.

Responsibilities

• Review ID cards and verify accuracy.
• Confirm benefits on detailed templates.
• Update ID Card templates as needed per business direction.
• Coordinate with management on unusual questions or situations.
• Ensure timely completion of ID card requests.
• Communicate discrepancies to internal customers for reference.
• Investigate special handling requests and status of cards.

Skills

Attention to detail

Interpersonal skills

Organizational skills

Multitasking

Team player

Adaptability

Education

High School diploma

Tools

Microsoft Office

Job description

Independence Blue Cross is seeking an experienced ID Card Specialist to review and verify ID cards, confirm benefits on templates, and update formats per business direction. You will interact with internal teams to resolve discrepancies and ensure timely processing of requests.

The role requires a high school diploma and 5+ years of relevant experience, with strong attention to detail, organizational and interpersonal skills. This is a full-time on-site position with the IBX ID Card team.