ID Card Admin

Global Channel Managementinc; Mason (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Global Channel Managementinc is seeking an ID Card Admin to support the ID Card production and related processes in our office. The role requires 2-3 years of business experience, preferably in the insurance industry, and strong written and oral communication skills.

Responsibilities include managing end-to-end ID Card production activities, handling inquiries via the shared mailbox, investigating issues, and supporting testing/deployment of inventory changes.

Qualifications

• 2-3 years of business experience; preferably in the insurance industry.
• Strong written and oral communication skills.
• Ability to analyze and interpret data.
• Ability to effectively manage multiple priorities.

Responsibilities

• Manage end-to-end ID Card production activities and escalate issues to the Supervisor.
• Manage ID Card shared mailbox with inquiries and responses.
• Investigate issues with cardfile/ID Card Production and report to Supervisor.
• Support testing and deployment of new or changing inventory after Marketing design phase.
• Identify process and system improvement opportunities and present concepts to leadership.
• Support cross-functional partners to promote self-serve tools and ID Card process knowledge.
• Assist in implementing new system technology to automate daily ID Card processing.

Skills

Written communication

Oral communication

Data analysis

Job description

About the job ID Card Admin

ID Card Admin needs 2-3 years insurance experience

ID Card Admin requires:

2 to 3 years of business experience; preferably in the insurance industry

Strong communication skills, both written and oral

Ability to analyze and interpret data

Ability to effectively manage multiple priorities

ID Card Admin duties:

Manage the daily execution of end-to-end ID Card production activities (i.e. File monitoring/release, Special Handling, Proofs, Reflags, etc.); elevate identified issues with Supervisor, ID Card Production.

Manages ID Card shared mailbox organization, inquiries, responses, etc.

Investigates any issues with cardfile/ID Card Production and reports to Supervisor.

Support activities for testing and deploying new or changing inventory (i.e. shells, card code set-up, inserts, etc.) upon completion of Marketing design phase.

Identify process and system improvement opportunities and articulate concepts to leadership.

Support/consult with cross-functional partners to promote self-serve tools, and knowledge of ID Card processes.

Support activities to implement new system technology solutions to further automate daily processing activities performed by the ID Card Team or broader organizational initiatives.