Remote Eligibility Specialist for Insurance & Client Care

Business Benefits Group; Fairfax (VA); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Business Benefits Group (BBG) is seeking an Eligibility/Data Entry Specialist to process client eligibility changes and ID card requests with accuracy and speed. You will respond to client and internal requests, update the client portal, and communicate with carriers and colleagues to maintain strong client relationships.

The role emphasizes data integrity, confidentiality, and excellent customer service in a flexible work environment that may be remote, hybrid, or in-office.

Qualifications

• Excellent communication skills, both written and verbal.
• Attention to detail in data entry and document review.
• Ability to provide empathetic client support and maintain client relationships.

Responsibilities

• Process client eligibility changes and ID card requests accurately and timely.

Skills

Excellent communication

Strong organizational skills

Attention to detail

Customer service orientation

Team collaboration

CRM proficiency

Microsoft Office

Education

Life & Health License

Tools

CRM systems

Microsoft Office

Job description

Business Benefits Group (BBG) is seeking an Eligibility/Data Entry Specialist to process client eligibility changes and ID card requests with accuracy and speed. You will respond to client and internal requests, update the client portal, and communicate with carriers and colleagues to maintain strong client relationships.

The role emphasizes data integrity, confidentiality, and excellent customer service in a flexible work environment that may be remote, hybrid, or in-office.