ID Card Operations Specialist (Insurance)

Global Channel Managementinc; Mason (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Global Channel Managementinc is seeking an ID Card Admin to support the ID Card production and related processes in our office. The role requires 2-3 years of business experience, preferably in the insurance industry, and strong written and oral communication skills.

Responsibilities include managing end-to-end ID Card production activities, handling inquiries via the shared mailbox, investigating issues, and supporting testing/deployment of inventory changes.

Qualifications

• 2-3 years of business experience; preferably in the insurance industry.
• Strong written and oral communication skills.
• Ability to analyze and interpret data.
• Ability to effectively manage multiple priorities.

Responsibilities

• Manage end-to-end ID Card production activities and escalate issues to the Supervisor.
• Manage ID Card shared mailbox with inquiries and responses.
• Investigate issues with cardfile/ID Card Production and report to Supervisor.
• Support testing and deployment of new or changing inventory after Marketing design phase.
• Identify process and system improvement opportunities and present concepts to leadership.
• Support cross-functional partners to promote self-serve tools and ID Card process knowledge.
• Assist in implementing new system technology to automate daily ID Card processing.

Skills

Written communication

Oral communication

Data analysis

Job description

Global Channel Managementinc is seeking an ID Card Admin to support the ID Card production and related processes in our office. The role requires 2-3 years of business experience, preferably in the insurance industry, and strong written and oral communication skills.

Responsibilities include managing end-to-end ID Card production activities, handling inquiries via the shared mailbox, investigating issues, and supporting testing/deployment of inventory changes.