Senior IAM Engineer: SSO, MFA & Directory Expert

CVS Health; Florida; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health in the United States is seeking a Senior IAM Engineer to support enterprise IAM platforms, including Ping Identity, LDAP, and related authentication solutions, in a 24x7 enterprise environment.

The role administers SSO, MFA, Passwordless, and Passkey implementations, troubleshoots authentication issues, and automates using PowerShell and Python. You will collaborate with cross-functional teams to improve reliability, security, and disaster recovery readiness.

Qualifications

• 7+ years of IAM experience.
• 5+ years with Ping Identity, LDAP, and authentication platforms.
• 3+ years with Linux and Windows platforms.
• 3+ years PowerShell, Python, Shell, or API-based automation.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support SSO, MFA, Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM expertise

Ping Identity

LDAP

Automation

Scripting

Education

Bachelor's degree

Tools

RadiantOne

Ping Directory

LDAP

PowerShell

Python

Job description

CVS Health in the United States is seeking a Senior IAM Engineer to support enterprise IAM platforms, including Ping Identity, LDAP, and related authentication solutions, in a 24x7 enterprise environment.

The role administers SSO, MFA, Passwordless, and Passkey implementations, troubleshoots authentication issues, and automates using PowerShell and Python. You will collaborate with cross-functional teams to improve reliability, security, and disaster recovery readiness.