Senior IAM Engineer - SSO, MFA & Directory Automation

CVS Health; Maine; Hybrid; USD 107,000 - 284,000; Full time

Benefits offered by this job

Bonus eligibility

Equity award program

Comprehensive benefits

Job summary

CVS Health is seeking a Senior IAM Engineer in the United States to advance our enterprise IAM platforms, including Ping Identity and LDAP. The role covers administration, automation, and 24x7 support of SSO, MFA, and directory services to secure access across the enterprise.

You will collaborate with security, networking, and application teams, implement scripting (PowerShell, Python, Shell), and drive improvements through AI-assisted automation and proactive monitoring.

Qualifications

• 7+ years of experience in Identity and Access Management (IAM).
• 5+ years of experience with Ping Identity products, LDAP technologies, and authentication platforms.
• 3+ years of experience with Radiant Logic (VDS/ICS), Ping Directory, or other enterprise LDAP solutions.
• 3+ years of experience with both Linux and Windows platforms.
• 3+ years of experience with PowerShell, Python, Shell, or API-based automation.

Responsibilities

• Administer and support Ping Identity platforms including PingFederate, PingAccess, Ping Directory, PingOne MFA, Ping DaVinci, and Risk-Based Authentication.
• Configure, troubleshoot, and support Single Sign-On (SSO), Multi-Factor Authentication (MFA), Passwordless Authentication, and Passkey solutions.
• Troubleshoot authentication and authorization issues involving SAML, OAuth, OpenID Connect (OIDC), LDAP, and related technologies.
• Install, administer, and maintain LDAP directory services including RadiantOne FID/VDS, Ping Directory, ODSEE, and IBM Tivoli Directory Server.
• Support LDAP application integrations, migrations, service account configuration, ACIs, and directory consolidation initiatives.
• Participate in 24x7 on-call support rotation for IAM, SSO, MFA, and LDAP services.
• Perform proactive monitoring, log analysis, incident resolution, root cause analysis, vulnerability remediation, and platform performance tuning.
• Support disaster recovery exercises, platform upgrades, patching activities, and operational readiness testing.
• Collaborate with infrastructure, network, security, and application teams to troubleshoot load balancers, DNS, SSL/TLS, proxy, and connectivity issues.
• Utilize scripting and automation tools (PowerShell, Python, Shell, APIs) to streamline operational processes and reduce manual effort.
• Leverage AI and emerging technologies to improve automation, self-service capabilities, operational efficiency, and user experience.
• Maintain technical documentation, runbooks, and knowledge articles while continuously improving operational processes.
• Demonstrate a strong learning mindset, stay current with IAM technologies, and proactively expand expertise across authentication, directory, cloud, and security domains.

Skills

IAM expertise

Ping Identity products

Scripting & automation

Linux & Windows

Education

Bachelor's degree

Tools

Ping Identity

Radiant Logic (VDS/ICS)

LDAP technologies

PowerShell

Python

Shell

APIs

Job description

CVS Health is seeking a Senior IAM Engineer in the United States to advance our enterprise IAM platforms, including Ping Identity and LDAP. The role covers administration, automation, and 24x7 support of SSO, MFA, and directory services to secure access across the enterprise.

You will collaborate with security, networking, and application teams, implement scripting (PowerShell, Python, Shell), and drive improvements through AI-assisted automation and proactive monitoring.