Senior HVAC Service Growth Leader

HSI Mechanical, Inc.; Honolulu (HI); On-site; USD 140,000 - 175,000; Full time

Job summary

HSI Mechanical, Inc. in Honolulu, HI is seeking a Senior Business Development Manager to grow HVAC service revenue by building and maintaining relationships with commercial, industrial, institutional, and government clients.

You will lead proposals, coordinate with service teams, and shape long-term contracts. The role requires 8+ years in HVAC or related fields, strong relationship-building and negotiation skills, and the ability to read plans and manage complex accounts.

Qualifications

• 8+ years of experience in commercial HVAC, mechanical contracting, facilities management, technical sales, or a related construction/service industry.
• 5+ years of business development, account management, or sales experience preferred.
• Strong knowledge of commercial HVAC equipment, service operations, preventive maintenance agreements, and service contracts.
• Experience developing and managing large commercial, industrial, institutional, or government accounts.
• Ability to read and understand basic mechanical plans, equipment schedules, and specifications.

Responsibilities

• Serve as the primary relationship manager for assigned HVAC service customers.
• Develop and maintain strong relationships with facility managers, building owners, property managers, engineers, general contractors, government representatives, and other key decision makers.
• Develop a thorough understanding of each major customer’s facility portfolio, HVAC equipment, key personnel, purchasing procedures, budget cycles, capital improvement plans, maintenance requirements, existing service providers, equipment replacement needs, and service history.
• Maintain regular communication with customers to identify current and future HVAC needs, upcoming projects, equipment concerns, and business opportunities.
• Conduct periodic account reviews with major customers and identify opportunities for additional services.
• Coordinate with the Service Manager and technicians to address significant customer concerns, service issues, and opportunities.
• Identify at-risk accounts and develop appropriate customer-retention strategies.
• Maintain relationships following completed projects and major repairs to encourage repeat and recurring business.
• Maintain accurate customer, opportunity, proposal, and follow-up information in the company’s CRM or service-management system.
• Position the company as a long-term HVAC service partner by proactively addressing customer needs rather than responding solely to individual service calls.

Skills

HVAC industry knowledge

Relationship-building

Sales / business development

Account management

Negotiation

Communication

CRM proficiency

Proposal development

Tools

CRM software

MS Office

Estimating software

Job description

HSI Mechanical, Inc. in Honolulu, HI is seeking a Senior Business Development Manager to grow HVAC service revenue by building and maintaining relationships with commercial, industrial, institutional, and government clients.

You will lead proposals, coordinate with service teams, and shape long-term contracts. The role requires 8+ years in HVAC or related fields, strong relationship-building and negotiation skills, and the ability to read plans and manage complex accounts.