Senior HVAC Service Growth Lead

Pacmarhawaii; Northern (KY); Hybrid; USD 140,000 - 175,000; Full time

Job summary

Pacmarhawaii is seeking a Senior Business Development Manager to lead strategic growth in the HVAC service division, focusing on expanding customer relationships with commercial, industrial, institutional, and government clients.

You will drive recurring service revenue, oversee proposals, coordinate with service managers and technicians, and build long-term partnerships while targeting new business opportunities and a robust pipeline.

Qualifications

• 8+ years of experience in commercial HVAC, mechanical contracting, facilities management, technical sales, or a related industry.
• Strong knowledge of HVAC service operations, preventive maintenance agreements, and service contracts.
• Experience managing large commercial, industrial, institutional, or government accounts.
• Ability to read mechanical plans, equipment schedules, and specifications.
• Strong written and verbal communication with diverse stakeholders.
• Relationship-building, negotiation, presentation, and customer-service skills.
• Proficiency with CRM, estimating, service-management and Microsoft Office.
• Experience with large HVAC properties is highly desirable.

Responsibilities

• Serve as the primary relationship manager for assigned HVAC service customers.
• Develop and maintain relationships with facility managers, owners, and other key decision makers.
• Understand each customer’s portfolio, equipment, budgets, and service history.
• Maintain regular communication to identify needs and opportunities.
• Coordinate with service teams to address concerns and opportunities.
• Develop customer-retention strategies and manage account renewals.
• Maintain CRM records for customers, opportunities, proposals, and follow-ups.
• Position the company as a long-term HVAC service partner through proactive engagement.

Skills

HVAC industry knowledge

Relationship management

Business development

Key account management

Proposal development

CRM proficiency

Negotiation

Tools

CRM software

Estimating software

Microsoft Office

Job description

Pacmarhawaii is seeking a Senior Business Development Manager to lead strategic growth in the HVAC service division, focusing on expanding customer relationships with commercial, industrial, institutional, and government clients.

You will drive recurring service revenue, oversee proposals, coordinate with service managers and technicians, and build long-term partnerships while targeting new business opportunities and a robust pipeline.