HVAC/R Service Manager — Lead Field Team & Growth

Helios HVACR Services; Kansas City (MO); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health benefits beginning day one

401K with company match

Generous PTO

Career growth—promote from within

Bonus programs

Company vehicle and fuel card

Helios University continuing education

Job summary

Helios HVACR Services is seeking an HVAC/R Service Manager to oversee daily operations in the Kansas City region. You will lead field supervisors and technicians, ensuring customer SLAs are met with the highest professionalism and integrity.

The role requires extensive HVAC experience, EPA certification, a valid driver’s license, and strong communication skills. Expect vehicle use, training oversight, and hands-on management across a dynamic service team.

Qualifications

• 5+ years of HVAC field experience.
• Previous experience in service management roles.
• Valid driver’s license.
• Knowledge of air conditioning, refrigeration, and heating principles.
• Excellent written, verbal, and interpersonal skills.
• Basic computer skills for iPad/cell phone communication and documentation.

Responsibilities

• Lead a team and manage team communication, ensuring all parties are aware of needed information.
• Provide the highest level of professionalism, communication, and integrity to our customers.
• Manage Supervisors, Technicians and assess training needs by selecting training programs for team members.
• Participate in the hiring, training, and coaching of field staff.
• Maintain stock, parts, tools, and safety equipment in the vehicle.

Skills

HVAC field experience

Leadership

Team management

Communication

Documentation

Education

Universal EPA certification

Tools

iPad

Smartphone

Job description

Helios HVACR Services is seeking an HVAC/R Service Manager to oversee daily operations in the Kansas City region. You will lead field supervisors and technicians, ensuring customer SLAs are met with the highest professionalism and integrity.

The role requires extensive HVAC experience, EPA certification, a valid driver’s license, and strong communication skills. Expect vehicle use, training oversight, and hands-on management across a dynamic service team.