Senior HVAC & Automation Program Manager

Katalyst CRO; Bend (OR); On-site; USD 110,000 - 160,000; Full time

Job summary

Katalyst CRO in Bend, Oregon seeks a Program Manager to lead HVAC/automation projects from deal closure to delivery. You will manage crossfunctional teams, drive execution, and maintain scope, schedule, and profitability while acting as the primary customer contact.

The role requires steering multi-disciplinary teams, ensuring customer satisfaction, and mentoring team members to drive continuous improvement in project delivery. This position is on-site in Bend, OR.

Qualifications

• 5-10 years of experience in Project or Program Management.
• Strong background in HVAC, building automation, industrial automation, or technical project delivery.
• Proven experience managing multidisciplinary teams in a matrix environment.
• Experience handling customer-facing programs with complex technical requirements.
• Demonstrated ability to manage scope, budget, timelines, and profitability.
• Strong experience in stakeholder management and crossfunctional coordination.
• Bachelor's degree in Engineering, Mechanical, Electrical, Automation, Industrial Engineering, or related technical field.
• PMP or similar project management certification is a plus (optional).

Responsibilities

• Lead endtoend project execution after deal closure, ensuring all milestones and deliverables are met.
• Direct, guide, and motivate multidisciplinary project teams; hold team members accountable for results.
• Act as the single point of contact for customers on operational matters.
• Manage customer relationships jointly with Account Managers; ensure high customer satisfaction.
• Coach and mentor project team members; support continuous development through regular discussions.
• Manage project scope, timelines, budget, risks, and overall program profitability.
• Prepare, document, and communicate scope changes in collaboration with Account Management.
• Develop mid to longterm program strategies aligned with commercial and operational goals.
• Lead all customer communication, milestone reviews, lessons learned, and endofcontract decommissioning.
• Ensure strong internal and external governance; maintain clear alignment across all stakeholders.
• Act as the customer advocate within the organization, ensuring their needs are understood and addressed.
• Use strong crossfunctional relationships to drive execution across engineering, operations, supply chain, and quality.
• Track KPIs, monitor progress, elevate issues early, and ensure corrective actions are implemented.
• Navigate ambiguity, challenge status quo, and drive process improvements.

Skills

Leadership

Driving Results

Agility

Effective Communication

Customer Focus

Business Awareness

Influence

Technical Understanding

Education

Bachelor's degree in Engineering/Technical field

Job description

Katalyst CRO in Bend, Oregon seeks a Program Manager to lead HVAC/automation projects from deal closure to delivery. You will manage crossfunctional teams, drive execution, and maintain scope, schedule, and profitability while acting as the primary customer contact.

The role requires steering multi-disciplinary teams, ensuring customer satisfaction, and mentoring team members to drive continuous improvement in project delivery. This position is on-site in Bend, OR.