Senior Human Services Coordinator II - Hybrid (Lowell)

Commonwealth of Massachusetts; Princeton Village (MA); On-site; USD 77,000 - 105,000; Full time

Job summary

The Commonwealth of Massachusetts seeks a Human Services Coordinator II in the Lowell Area Office to supervise HSC I staff and collaborate with the Area Office Management Team to deliver community services effectively.

The role emphasizes planning, coordinating, monitoring ISPs, maintaining documentation, and ensuring health and safety concerns are escalated appropriately. It benefits from strong leadership and team-building in a public service setting.

Qualifications

• At least four years of full-time or equivalent part-time case management or clinical/therapeutic experience.
• Travel may be required depending on assignment.
• Bachelor's degree may substitute for two years of experience.
• Related field degrees may be required for assignment.

Responsibilities

• Supervise HSC I staff and provide guidance as part of Area Office management.
• Plan, prioritize, and coordinate work including admin, support, and education components.
• Monitor Individual Service Plans and ensure policy compliance.
• Maintain case documentation and address health, safety, and changing needs.
• Engage in problem solving and provide performance feedback and evaluations.

Skills

Case management experience

Clinical/therapeutic experience

Travel willingness

Education

Bachelor's degree or higher in related field

Job description

The Commonwealth of Massachusetts seeks a Human Services Coordinator II in the Lowell Area Office to supervise HSC I staff and collaborate with the Area Office Management Team to deliver community services effectively.

The role emphasizes planning, coordinating, monitoring ISPs, maintaining documentation, and ensuring health and safety concerns are escalated appropriately. It benefits from strong leadership and team-building in a public service setting.