Senior Human Resources Operations Analyst (Human Resources- Civil Service)

Dallas City Hall; Town of Marilla (NY); On-site; USD 59,000 - 71,000; Full time

Job summary

The City of Dallas seeks a Senior Human Resources Operations Analyst to provide senior HR expertise in administration, reporting, and departmental support, with a focus on process improvement and operational efficiency across city functions.

You will oversee and complete projects, analyze data, develop dashboards, and collaborate with IT, finance, legal, and facilities to ensure timely, compliant reporting while maintaining confidentiality and strong judgment.

Qualifications

• Bachelor's degree in HR, business/public administration, finance, or related field.
• Two years of operational management experience including reporting analytics, budgeting, or project management.
• Equivalencies include: high school + 6 years; associate +4 years; bachelor +2 years; master's in a specified field.

Responsibilities

• Oversee and complete projects to improve operational efficiency and implement systems.
• Analyze data and prepare management reports, including budget and operational metrics.
• Develop and maintain dashboards to track KPIs and monitor trends.
• Collaborate with IT, finance, legal, and facilities to ensure project delivery.
• Exercise sound judgment and discretion with confidential information.
• Coordinate departmental events and assist with training materials.

Skills

Project management

Data analysis

Communication

Cross-functional collaboration

Attention to detail

Discretion/confidentiality

Compliance awareness

HR practices

Data privacy

Education

Bachelor's degree in HR, business/public administration, finance, or related field

Tools

Tableau

Power BI

Job description

Job Summary

The Senior Human Resources Operations Analyst provides senior human resources expertise on administrative, reporting, departmental support, and customer service activities. Analyzes, assists, and ensures functional excellence.

Job Description Overview

The Senior Human Resources Operations Analyst is responsible for overseeing and completing operational projects, analyzing data, and preparing reports for management, with a focus on process improvement and operational efficiency. The successful candidate must possess excellent project management skills, be analytical, detail-oriented, and exercise sound judgment and discretion when working with confidential information.

Essential Functions

• Oversees and completes assigned projects, including process improvements, system implementations, and other initiatives to improve operational efficiency.
• Analyzes data and prepares reports for management, such as budget reports and operational metrics.
• Develops and maintains data dashboards to track key performance indicators and monitor trends.
• Collaborates with cross-functional teams to identify reporting needs and develop solutions.
• Assists with project plans, timelines, and budgets to ensure timely and within budget delivery.
• Collaborates with cross-functional teams, such as IT, finance, legal, and facilities, to ensure successful project delivery.
• Exercise sound judgment and discretion when working with confidential information.
• Stays up-to-date on technology trends and makes recommendations for new tools and technologies.
• Maintains and updates organizational documents and training materials.
• Serves as a liaison with city departments for operational assistance.
• Gathers and compiles information, researches issues, and composes special reports for management.
• Coordinates departmental events.
• Performs other duties as needed or assigned.

Knowledge and Skills

• Skill with reporting tools, such as Tableau or Power BI.
• Proven track record of managing successful projects, including process improvements and system implementations.
• Strong analytical skills and attention to detail and ability to manage multiple projects and tasks successfully.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Knowledge of compliance regulations and data privacy requirements.
• Knowledge of Human Resources methods, practices, and procedures.
• Demonstrated ability to exercise sound judgment, discretion, and maintain confidentiality.
• Ability to keep and maintain accurate digital records and files.
• Effective verbal and written communication skills.

MINIMUM QUALIFICATIONS: EDUCATION

• Bachelor's degree in Human Resources, Business/Public Administration, Finance, or related field.

EXPERIENCE

• Two (2) years of operational management, which included any of the following: Reporting Analytics Budgeting Project management.

EQUIVALENCIES

• High school diploma or GED plus six (6) years of the required experience will meet the education and experience requirements.
• Associate degree in any field plus four (4) years of the required experience will meet the education and experience requirements.
• Bachelor's degree (or higher) in a non-specified field plus two (2) years of the required experience will meet the education and experience requirements.
• Master's degree (or higher) in a specified field will meet the education and experience requirements.

Salary Range

$58,801.60 - $70,574.40. The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

City of Dallas is an Equal Opportunity Employer.

The City of Dallas is one of the largest employers in the DFW Metroplex.

We offer growth opportunities and a chance to make a difference in our community.