Senior Hub Operations Leader

United Ground Express, Inc.; Chicago (IL); Hybrid; USD 56,000 - 58,000; Full time

Benefits offered by this job

Flight privileges

Discount Program

Vacation/Sick Time

Medical Plan Options

401(k)

Paid Training

Parking/transportation assistance

Annual incentive plan

Job summary

United Ground Express, Inc. at ORD Chicago O'Hare International Airport seeks a Senior Supervisor to oversee station personnel, ensuring safety, quality and regulatory compliance. You will coach staff, manage staffing levels, and drive exceptional customer service in a fast-paced environment.

The role requires strong supervisory experience, independent working style, and excellent communication. A dynamic team and a stable schedule support career growth within UGE’s operations network.

Qualifications

• High School Diploma or equivalent and supervisory experience.
• Ability to work independently in a fast-paced environment.
• Strong analytical thinking, leadership and service-oriented performance.
• Excellent communication and interpersonal skills.
• Solid problem-solving and organizational abilities.

Responsibilities

• Oversee station personnel to meet performance targets.
• Ensure safety and compliance with standards.
• Coach and direct staff to achieve quality and performance goals.
• Schedule and monitor staffing to maintain operations.
• Foster a positive work environment and customer service excellence.
• Address injuries and incidents per policy.
• Maintain safe, efficient operation at all times.

Skills

Supervisory experience

Independent work

Dynamic environment

Analytical thinking

Communication skills

Problem solving

Organization

Leadership

Education

High School Diploma

Tools

MS Office

Job description

United Ground Express, Inc. at ORD Chicago O'Hare International Airport seeks a Senior Supervisor to oversee station personnel, ensuring safety, quality and regulatory compliance. You will coach staff, manage staffing levels, and drive exceptional customer service in a fast-paced environment.

The role requires strong supervisory experience, independent working style, and excellent communication. A dynamic team and a stable schedule support career growth within UGE’s operations network.