(DEN) Supervisor, Hub Services

United Ground Express, Inc.; Denver (CO); Ibrido; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flight privileges

Flight discounts

Vacation & sick time

Medical plan options

FSAs

401(k)

Paid training

Parking assistance

Incentive plan

Descrizione del lavoro

United Ground Express, Inc. is seeking a Supervisor to oversee station personnel and ensure adherence to safety, quality, and regulatory standards. This role requires leadership to coach, schedule, and motivate a team while maintaining excellent customer service.

You will manage daily assignments, ensure training and reporting of incidents, and uphold a safe, efficient operation across a 24/7 schedule, including weekends and holidays.

Competenze

• Minimum 2 years of aviation leadership experience.
• High School Diploma and previous supervisory experience.
• Ability to work independently in a dynamic, fast-paced environment.
• Strong communication and interpersonal skills.
• Strong leadership and coaching abilities.
• Experience supervising Union represented work group preferred.
• Must possess and maintain a valid US state driver’s license.
• Must be able to stand, lift up to 70 lbs and work outside in all weather.

Mansioni

• Provide coaching and direction to station personnel to achieve or exceed performance expectations.
• Ensure compliance with all safety requirements.
• Set a positive example for the station team to ensure excellent customer service.
• Maintain a positive work environment and strong employee relations.
• Demonstrate a calm demeanor during high volume or irregular operations.
• Schedule and monitor daily work assignments to ensure proper staffing and service.
• Ensure employees are properly trained and understand their duties.
• Ensure injuries, incidents, and customer service issues are properly reported and processed.
• Operate the station in a safe, caring, dependable and efficient manner.
• Perform other duties as assigned.

Conoscenze

Aviation leadership

Independent work

Adaptability

Analytical thinking

Communication skills

Problem solving

Organization & planning

Leadership

Union experience

MS Office

Flexible schedule

Physical stamina

Driver's license

Formazione

High School Diploma

Strumenti

MS Office

Descrizione del lavoro

The Supervisor is responsible for oversight of UGE personnel, ensuring compliance with all operational, safety, quality and compliance standards established by United Ground Express, United Airlines and any regulatory authorities.

How you will make an impact:

• Provide coaching and direction to the station personnel to achieve or exceed performance expectations.
• Ensure compliance with all safety requirements.
• Set a positive example for the station team members to ensure excellent customer service.
• Maintain a positive work environment, strong employee relations and collaborative relationships.
• Demonstrate a calm demeanor during periods of high volume or irregular operations.
• Schedule and monitor daily work assignments to ensure proper staffing levels while delivering a superior level of customer service.
• Ensure all employees are properly trained and understand their assigned duties.
• Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed.
• Ensure the operation functions in a safe, caring, dependable and efficient manner at all times.
• Perform other duties as assigned.

What you will bring:

Required Experience, Qualifications & Skills:

• Minimum 2 years of aviation leadership experience
• High School Diploma and previous supervisory experience
• Ability to work independently
• Ability to work in a dynamic, fast paced operational environment
• Analytical thinking, goal-directed leadership, and service-oriented performance
• Strong communication and interpersonal skills
• Strong problem-solving skills and drive for excellence
• Organization and planning skills
• Strong leadership skills with the ability to motivate and coach others
• Experience supervising Union represented work group preferred
• Must possess and maintain a valid US state driver's license (Suspended, expired, revoked, or denied licenses are not valid)
• MS Office applications
• Must have flexible schedule availability to cover a 24 hour per day 7 day per week operation including weekends and holidays as assigned
• Must be able to stand, lift, bend, push, and pull for extended periods of time, lift up to 70 lbs. and work outside in all types of weather conditions

Preferred Experience, Qualifications & Skills

• Experience supervising Union represented work group preferred.

Total Rewards:

Salary will be competitive and commensurate with experience.

As a UGE employee you’ll receive the following:

• Flight privileges: Our employees and their families can fly anywhere in the world on stand-by across United Airlines’ amazing global network.
• Discount Program: 20% off for flight tickets with United Airlines
• Vacation, Sick Time, and Floating Holidays
• Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
• Flexible Spending Accounts, Long Term Disability,
• 401(k)
• Paid Training
• Paid parking or transportation assistance
• Participation in the UGE annual incentive plan

ADA Specifications

Ability to communicate and interact with others in the English language, both oral and written.

• Repetitive motions that may include the wrists, hands, and/or fingers.
• Requires ability to use computers and other office equipment.
• Requires ability to sit, stand and walk for extended periods of time.
  
• Ability to pass all pre-screening clearances applicable to position qualifications.

UGE is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBTQ

United Ground Express, as an equal opportunity employer, makes hiring decisions based on business needs and the best-qualified candidates available and does not discriminate in its employment decisions on the basis of any protected category.

Denver International Airport

United Ground Express, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants needing assistance with an application should email us at [e-mail] .

EEO is the Law