Senior HR Services Specialist: Data & Transactions

Inside Higher Ed; Baltimore (MD); Hybrid; USD 29,274 - 50,833; Full time

Job summary

A leading education services organization is seeking an HR Services Sr. Representative to manage diverse workforce administration processes. This role focuses on transaction processing, auditing data, and supporting HR services for employees and managers. Candidates should have a high school diploma, two years of HR or call center experience, and knowledge of HR regulations. Preferred qualifications include an Associate's degree in a related field and experience with SAP or Workday. This hybrid position is based in Baltimore.

Qualifications

• Two years of experience working in a call center or HR environment.
• Knowledge of HR laws and regulations.
• Knowledge of Johns Hopkins HR policies.

Responsibilities

• Provide timely services to employees and managers on HR transactions.
• Process high volume transactions using standard operating procedures.
• Ensure compliance with HR recordkeeping regulations.
• Conduct audits of HR transactions for accuracy.
• Resolve HR data integrity issues.

Skills

Customer service

Data entry

HR transaction processing

Confidentiality

Auditing skills

Education

High school diploma or graduation equivalent

Associates Degree in HR, Business or Information Systems

Tools

SAP

Workday

Job description

A leading education services organization is seeking an HR Services Sr. Representative to manage diverse workforce administration processes. This role focuses on transaction processing, auditing data, and supporting HR services for employees and managers. Candidates should have a high school diploma, two years of HR or call center experience, and knowledge of HR regulations. Preferred qualifications include an Associate's degree in a related field and experience with SAP or Workday. This hybrid position is based in Baltimore.