Senior HR Operations Leader

TD; Portland (ME); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank is seeking a Group Manager II, HR Operations to lead a large HR operations team in Mount Laurel, NJ. You will hire, coach, set goals, and manage performance to deliver medium- to high-complexity HR processes and services.

You will collaborate with partners across HR, Technology and Finance, guiding projects, managing risk, and driving process improvements while ensuring regulatory compliance and client satisfaction.

Qualifications

• Undergraduate degree required.
• 7+ years relevant experience required.
• Excellent written and verbal communication skills.
• Excellent ability to negotiate and influence, with sound judgment in problem-solving.
• Proven experience in effective relationship management.
• Ability to manage multiple tasks in a fast-paced, ambiguous environment.
• People management experience required.
• Broad knowledge of HR policies and procedures.
• MS PowerPoint, Excel, Outlook, MS Word proficiency.
• Excellent analytical and problem-solving skills.
• Demonstrated planning and management skills.
• Project and process management skills.
• Ability to balance workload and align work to resources.
• Ability to measure and analyze metrics.

Responsibilities

• Lead a group of HR Operations professionals to achieve operational results.
• Hire, develop and coach staff; set goals and manage performance.
• Provide guidance and escalation as needed across teams and partners.
• Coordinate with cross-functional teams across HR, Technology and Finance.
• Manage risk and ensure compliance with policies and procedures.

Skills

People management

Communication skills

Negotiation

Relationship management

Adaptability

MS Office

Analytical skills

Project management

Process management

Metrics & analytics

Education

Undergraduate degree required

Tools

MS PowerPoint

Excel

Outlook

MS Word

Job description

TD Bank is seeking a Group Manager II, HR Operations to lead a large HR operations team in Mount Laurel, NJ. You will hire, coach, set goals, and manage performance to deliver medium- to high-complexity HR processes and services.

You will collaborate with partners across HR, Technology and Finance, guiding projects, managing risk, and driving process improvements while ensuring regulatory compliance and client satisfaction.